Rick Case VW Albert Estevez, one of the VW finance guys, is a little slimy snake. He tried convincing me that my car had less warranty than it actually has. When I wouldn't purchase it, he then proceeded to add a $700 charge in my finance agreement thinking I would not notice it. Then he lied and said if I removed it, my monthly payment would go up....just a pathetic slimy little man. I'm sure he has conned many unsuspecting hardworking folks out of their hard earned money.

Amazing service! I was talking with an employee named “Ken” very profesional and nice. He got straight to the point, and asked everything i needed and really showed he cared about me more liking the car. Amazing person.

Waste of time If your looking to waste your time then this the dealership to buy a new VW. I went to the VW website looking for a specific Atlas Sport where the website showed they had 2 vehicles matching my search. I called to confirm that they still had the vehicle available and was told they did. I drove from Miami in the rain walked in the showroom then introduced to a salesman that had me walk through 3 floors of inventory to be told they didn't have the vehicle. I wasted my time and gas for nothing. I was just treated to an atempt of bait and switch. If your looking to buy a VW don't waste your time at Rick Case.

This is the second time we buy a new… This is the second time we buy a new car. We where in the area several months ago to see CRVs . We where back in the area Saturday evening and decided to stop back in. Our salesman Pedro Oslan was awesome took the time to show us many CRVs . It was around 7:45 pm - 9pm and we had not eaten dinner he was very concerned and found us snacks and went above and beyond to get us donuts, that’s was amazing we where very impressed. The finance manager Eduardo Beato was so very mice and down to earth he made the experience great. We will return in the future to purchase another car, the experience here was fantastic and would recommend the dealer to friends and family.

The salesman Abdul Ahad was extremely… The salesman Abdul Ahad was extremely cordial and easy to work with. We haven't had anyone work with us with such a straight forward attitude. We gave him our price and he came back with it and we were done. It was such a great experience and we were left wondering why we didn't come here sooner. Please employ more people like Mr. Abdul.