Kelly Volkswagen

72 Andover St., 01923, Danvers, United States
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4.56
Based on 16 Reviews

5

81.25%

4

6.25%

3

6.25%

2

0.00%

1

6.25%
About Kelly Volkswagen

The Kelly Automotive Group was established in October of 1965 and has grown considerably since our humble beginnings through three generations of hard working and dedicated automobile enthusiasts. We believe in Roland D. Kelly's age old adage of "Honest Sales and Excellent Service" and know that by treating our employees well and with respect, they will in turn provide our customers with a positive experience every time they visit one of our dealerships. In 2010, Brian Kelly purchased a long standing local Volkswagen dealership on the North Shore of MA and quickly turned it into one of the largest volume Volkswagen dealerships in the greater Boston area. Kelly Volkswagen is also the home of our state-of-the-art Kelly Collision Center, and is one of 7 dealerships and 9 brands in the Kelly Automotive Group.

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KannanKurup
AE

Kelly Volkswagen is one of the best… Kelly Volkswagen is one of the best service providers in the city. Customer service is top class. The price they put on the products and services are pocket friendly. Customer service agents are super friendly. love this place

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Bill Oliver
GB

I purchased a 2020 Toyota Camry last… I purchased a 2020 Toyota Camry last week and the sales process went very well, until I picked up the vehicle. I identified that the rear brakes needed to be looked at. When I arrived to pick up the vehicle the sales person acknowledged the brakes needed to be replaced and the service department was replacing them and would be done soon. An hour later, the sales person said he felt awful but the brakes hadn't been delivered yet but we could schedule a time for me to come back. At this point the inspection sticker needed to be done. Thirty minutes later I was informed that the inspection system was down state wide. No problem, I said I would schedule an appointment and get the brakes and sticker done. On Monday, I set up an appointment for today. When I arrived today the service manager questioned why I was bringing a Toyota to the Volkswagen dealership. I gave him the back story. He spoke with the sales person and I was told the car would be worked on. I waited for 2 hours before asking the status of my vehicle. The service manager said my vehicle was still being worked on and he notified my sales person. The sales manager informed me that the work on the vehicle had not started yet. At this point I let the sales team know I was done being jerked around and asked for the inspection sticker fee and I would deal with it on my own. I found the sales team to be responsive but the service team didn't want anything to do with dealing with a vehicle that wasn't a Volkswagen. I would be very aware when purchasing any vehicle that isn't a Volkswagen since the service department doesn't care about that type of customer.

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Million Kumar Jena
IN

Very Nice Experience as expected -

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Muzamil Khan
PK

Best rental company.... Best rental company..... Had great experience

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Mhlengi
GB

VW it a great start ride my friend has… VW it a great start ride my friend has one the vw GTI and in south Africa its the best stylist car ever when im in side i feel comfortable like gees i wish i can afford one of these babies VW its like the avarage eaner's tesla vw it on my top 5 car brands 🤗

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