Bike came damaged and tech support… Bike came damaged and tech support wouldn’t do anything to fix.

I bought the Folding Ox because it siad… I bought the Folding Ox because it siad good for 4'11 up but I am 5'1 and it is still to tall with the seat all the way down . It's a great bike but I still had to buy another one I should have sent it back but keep it for friens and family to ride I also have the Pony but wanted a more powerfull bike I rode it for 3 years and loved it I like to be able to touch the ground at least half of my foot rather flat footed. Well made bikes just the ox was too tall

I love Nakto Bikes I love Nakto! This company provided me with a much loved bike that I've always wanted. The shipping process was great. I inquired about my shipment once and was promptly answered. This was my first purchase from Nakto and I'd do it again.

DO NOT SUGGEST THIS E BIKE FOR THIS PRICE where do i begin. 1. the bike came in with issues to begin with like everything that wasn't tightened by me or manually put together by me was not tightened properly and my front wheel came with a hole in its tubing. 2. the battery power was a lie i can only get 5 miles with pedal assist without it dying when its advertised to go way further. 3.i had received the wrong front fender and still don't have one cause I have already put in 100$ into the bike to fix the not tightened parts that ended up needing change like both cranker arms and had to buy replacement tubing. now there has been some good things which is why i give it a 2 other then a 1. The bike itself without looking at the range and other issues including battery life it runs good and still with all the issues I like my purchase just not at the price I paid. The customer help was amazing I had received a free battery cause of my battery issues though it still only ran at a minimum 5 miles without dying but having a extra will go a long way so I am thankful for that. Now I don't recommend this bike to people buying something reliable and will have no issues cause I have seen people have better experiences then me so it seems like a luck factor is involved with buying this bike. Hopefully this helps someone in deciding this is the bike for them

Battery don't last as clamed on… Battery don't last as clamed on website; costumer support is very bad too. False advertisement, on website describe that frame, handlebar and seat post are aluminum alloy. I wont recommended don't waste your money.