Ruben
DEBabymaker Pro germany I am waiting for my Babymaker Pro. I wrote some emails, got response after 48 hours. Always nice and informativ answers. All questions answerd. I am from Germany and know what ist good customer service. This is nearly as perfect as here in Germany. Not received my bike yet, but that’s crowdfunding. Looking forward to get in in Feb. Keep up the good work, looking forward for the next update.
GREG KELLER
GBFixie single spd by Rize eBikes (?) Fixie single spd by Rize eBikes (?) Take a look at the Fixie by Rize eBikes, its a great bike too, but at a lower price and very comparable to BM2. My family owns the two brands and they're both excellent light weight single speeds.
Erik
GBGreat American e bike This company is great. The product (Babymaker 2) is competitively priced with way above average components. It is lighter and rides better than other pedal assist bikes in its class. User friendly and low maintenance. The company's sales team has been non existent with all questions and accessory orders handled by the service and tech department. They rock! All questions answered and very helpful! Assembled in the USA!
Vee
DEThey get a 1 star… They get a 1 star because I backed them on indigo after falling in love with their "Sterling" model. Now it's more than 4 months late and on top of that they changed color schemes last minute without telling everyone. Oh and they also went back on their word on the Display because at first they said if a certain number of bikes where sold, all bikes bike display would be upgraded and now they're saying that most won't be getting the free upgrade but can buy it on their website. Scammers for sure
Nina Longbrake
GBOrdered the Babymaker in February-still not here Ordered the Babymaker in February. It is now August 14th and still don’t have a ship date. Customer service, when anyone finally replies (NEVER do they answer the phone) was snarky. I have asked for a refund. My husband has a black Babymaker and the motor is already not working. They sent him a YouTube video that didn’t solve anything. Really frustrating experience. I have asked for a full refund for mine since I have missed the whole summer and no reply. I have recommended to our friend’ inquiries that they look at Rad Rover instead.