UPSW Auto Parts

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1.70
Based on 20 Reviews

5

5.00%

4

5.00%

3

10.00%

2

15.00%

1

65.00%
About UPSW Auto Parts

UPSW.com is an exhaust auto parts specialist dedicated to providing quality parts and customer service at low prices.The reason our prices are so low is because there is no middle man, we keep our overhead low and we sell a high volume of catalytic converters and exhaust systems. Being in business for over 20 years, not only are we dedicated to exceeding your expectations with quality auto parts, low prices and our knowledgeable customer service, we also have large selection of catalytic converters and exhaust parts such as mufflers and resonator pipes in stock and ready to ship the same day you place your order!

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Michael
GB

I briefly read the reviews for UPSW and… I briefly read the reviews for UPSW and thought they were ok. I did notice that one customer wasn't happy because of poor packaging. When I received my replacement exhaust system it was damaged with dents and gouges. It was pretty bad that the muffler I removed after 120,000 miles was in better shape then the new one from UPSW. Their excuse was "we pack them loosely and some damage is typical." Another line was "The damage is cosmetic and won't impact its function." They did offer to replace it, but I didn’t have a month to wait. I also wasn't confident the replacement would be in any better shape. I will not order from them again and recommend others find a different source for replacement exhaust parts. The company response to my review was correct. I did suggest a partial return to save us both shipping costs. After seeing some other reviews I figured it was best to just cut my losses and not order from them again. The low rating was based on my negative experience with poor customer service and email responses after receiving damaged parts. Please take a look at their reviews on Google. Much different then this rating. .

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Daniel Wright
GB

Ordered parts tracking number was fake… Ordered parts tracking number was fake parts never arrived and they refuse to refund my money

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a.savickascomcast.net
GB

False advertisement on 08/29/22 I bought from UPSW Auto Parts so called 2011 "Subaru Forester X 2.5L Stainless Steel Resonator Muffler Exhaust System Kit", order # U-21548. While working on my car's brakes recently, I found all parts badly rusty (for being made of stainless steel). Sent pictures and a complaint to customer service. and there is a response I got back: Hi Thank you for your email and sorry for the inconvenience. All steel can be rusted, it's normal. This part is still under warranty. The warranty only covers If the part has a hole, rattling noise, etc and we can provide a REPLACEMENT. Rust is not covered under the warranty. Thanks you, ANA I've been in the manufacturing business for 40 years and know for sure the difference between carbon and stainless steels.

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Lee
GB

Audi A4 exhaust Great delivery,arrived day after order,exhaust fitted perfectly,really good product,well made from heavy duty materials,came with gasket and clamp included in price. Will most definitely be back when we need parts for our Audi and VW ,Thanks for great service.

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JD
GB

You better hope you get the correct… You better hope you get the correct parts delivered. If not, they expect you to pay for shipping to return them. And good luck with that process. They act ignorant to your problem and will drag out the return process until you give up. Once they have your money they could care less about you. Also, what you receive is not what they advertise. I received totally different aftermarket pipes. One of them was damaged as arrived. I re-ordered the exhaust from a different company because they would not refund my money unless I pay the $90+ to ship it back. Save your time, money and stay away from this company!

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