Called regarding product placement on a … Called regarding product placement on a show we are filming. I own 3 lifts from Max Jax, great product. I asked for replacement stickers for the front facing sides of my lifts and anchors. Rude employee didn't have time for that... haha I'll buy bendpak from here on out.

PRODUCT NOT WORKING, POOR CS Spent about $4000 on the M6K, only to set it up and it not work properly. I have since found out there was a issue with there vendor and flow divider issues. I have tried multiple times to get a resolution with customer service but they put a ticket in and say someone will call back later that day and no call. Today I have had it, I was hung up on by a rep then called back to get Simon. I asked for a manager, he said they are not available and when I kept demanding to speak to one so I could get a resolution he also hung up on me. I am now one unhappy customer to say the least and next step is a lawyer and the BBB.

I don't even know why I got an email … I don't even know why I got an email thanking me for a purchase when I haven't even purchased anything.

Cylinder Leak on first time use I bought a MaxJax lift, had it professionally installed by a local company recommended by Bendpak. The first time I used the lift started leaking. I had the installer check it out and he said it was a cylinder leak. Had a hassle getting a new cylinder. They informed me that I would have to pay for the cylinder installation They said that their warranty only covers replacement parts. Never recieved any warranty information at purchase or after. I ask if this lift was made in China, and the answer from a agent was "it probable was" Can you say Junk!

No notification whatsoever that order was backordered The lift I ordered on November 20th is out of stock until January 5th, and this company couldn’t take the time to send me an email to let me know. To make matters even worse, they charged my debit card on the day if the order. Not a great way to start tha relationship with a new customer