Wheel size quoted not actual Wheel size quoted not actual. Cylinder on one leaked. Casters too small making it difficult to move lifted car that only weighed 2200 lbs.

Bad customer service Purchased in 2013. Lifts unevenly, shakes like crazy when almost to the top, terrible customer service. Cylinder bolts broke when bleeding, had to extract - small tiny replacement bolts w/ washer costs 15$ each and company would not even spring for overnight shipping. Two bolts cost me over 40$ for fedex ground shipping. Terribly disappointed with this company~

Cylinder Leak on first time use I bought a MaxJax lift, had it professionally installed by a local company recommended by Bendpak. The first time I used the lift started leaking. I had the installer check it out and he said it was a cylinder leak. Had a hassle getting a new cylinder. They informed me that I would have to pay for the cylinder installation They said that their warranty only covers replacement parts. Never recieved any warranty information at purchase or after. I ask if this lift was made in China, and the answer from a agent was "it probable was" Can you say Junk!

No notification whatsoever that order was backordered The lift I ordered on November 20th is out of stock until January 5th, and this company couldn’t take the time to send me an email to let me know. To make matters even worse, they charged my debit card on the day if the order. Not a great way to start tha relationship with a new customer

PRODUCT NOT WORKING, POOR CS Spent about $4000 on the M6K, only to set it up and it not work properly. I have since found out there was a issue with there vendor and flow divider issues. I have tried multiple times to get a resolution with customer service but they put a ticket in and say someone will call back later that day and no call. Today I have had it, I was hung up on by a rep then called back to get Simon. I asked for a manager, he said they are not available and when I kept demanding to speak to one so I could get a resolution he also hung up on me. I am now one unhappy customer to say the least and next step is a lawyer and the BBB.