Bad experience The sales man barely spoke English , I had my car not even a week and had I issues with exposed battery wires and I wasn't explained my full details on my payments

Auto Action is amazing! I can in and told them what I needed financially, and Vincent and Joel went above and beyond to meet my needs, making this an awesome car buying experience all the way around! Thank you guys, I appreciate your good work!

Great customer service My experience was great i had Larry helping me through the whole deal I really appreciate the way that they treat you like a human being and not a commission check. The staff was extremely helpful and honest which goes along way with me. Thanks

car buying exp Everything whent great untill financing it took over a hr to get them to button up everything it would be nice if the whole process was a little faster. the staff who helped us was great would defently recomend them as long as you have alot of time

**BEWARE OF ACTION AUTO** **BEWARE OF ACTION AUTO** I purchased a 2013 Chevy Cruze from Dory after first test driving the vehicle I notice the air wasn’t working I advises Dory of the issue she simply stated to me that it would be an issue their mechanic can easily fix after driving the vehicle less than 2 WEEKS the vehicle began smoking in & outside of the car while on my way to Walmart I then called to speak with Dory but she was never available I told Mickey my issue & she stated their was nothing they can do they are just the “Sales” department I would need to call the customer service line after reaching out to them they stated to call True fix their car shop I did so on Tuesday Nov 3rd the mechanic stated it would take AT LEAST 10 to 15 business days for my vehicle to be diagnosed. With that being said I immediately got the vehicle towed Wednesday Nov. 23rd. Waiting a few business days I called to get an update on my car on Dec 2 and was told to call back next week the vehicle still hasn’t been looked at. I reached back out to them December 6th 22 requesting an update I spoke with Junior who stated my vehicle has only been there since December 1st I advised him it was dropped of Nov 23 per tow & I can provide documentation of that Junior continued to yell over my concerns about need a diagnosis on the vehicle due to need a car he stated I was not the only one waiting on a vehicle & even if it was dropped of they only go by the system which says Dec 1st after going back & forth with him about the vehicle who put the incorrect in she stated it was Tony. I then reached back out to customer service which offered to differ my payments now please know I like to pay my bills in advance so my notes are every two weeks but I pay both for the month just to have a monthly payment so I had already made my first payment for the month of dec which is due Dec 10 from their Timothy the Customer Service Manager stated my payments for dec 24 is differed. That some what help but not really because the vehicle will still have that money due. I asked if they offered Loaner Vehicle that was a no. Now I’m stuck just after a month of financing a car with no vehicle I’m renting vehicles while still having to pay the warranty & insurance on a car I can’t even drive. I have expressed my concerns to some many ppl in sales, customer service, financial dept & even to the car shop and haven’t gotten any real help or even remorse they admit the car shop is backed up which is why it’s taking my vehicle so long to be fixed but that just further proves I’m more than likely not the only one going thru this please don’t finance here they are taking advantage of hard working ppl who don’t have the proper credit scores !