Larry Disandro
GBWorst company I ever dealt with spent… Worst company I ever dealt with spent 350 for Cold air I take, paid for expedited shipping never recieved my item. Customer service never answered me. I still don't have my item nor my money back. Will continue to post on social media how bad this company is
Brian Whiles
GBBest product, baked up with #1 service Purchased a filter on-line from a 'stockist', arrived without the frame to secure in the filter housing. Supplier didn't have another in stock, so contacted K&N UK by email explaining the issue and if I could buy the frame alone. Response within minutes with offer to provide required frame without charge, even though it was not their problem. Arrived within 48 hrs of being informed; great service. Product....have always fitted to EFI vehicles, especially if planning a re-map...6 bikes, 2 vans and 3 cars !
John C
GBSkewed reviews shady practices I posted a 1 star review on their store for a poor fitment cabin filter that had to be curved and shoved making the filtration useless At 3x the cost oem. I get thr email confirmaion of my review and to my surprise my review was NOT posted on thir product site. It only has a handful of 5 star reviews only. This immediately made me lose trust in this company over thir shady practices and skewed reviews. I will never trust another one of their "high rated" products. Purchased many air intakes in tbe past. Will look elsewhere many options out there
Neil
AUPurchased a K & N oil filter Purchased a K & N oil filter, when ready to fit it got conflicting reports about if it would fit or not. Emailed K & N 10 times and no response. Avoid this company at all costs, most appalling company I have ever had the misfortune of dealing with. What's the use of having a so called "customer service" email if there is never any reply. Just amazed
AK
GBOrdered a filter which turned up… Ordered a filter which turned up looking worse than the one that came off the car!! Was told it must have got damaged on delivery to which I made them aware the packaging is not damaged in the slightest, and that it had left their warehouse damaged!! Placing the order went very smooth it was trying to get a response from anyone afterwards which proved to be difficult! However luckily I got through to a gentleman called Alan in the UK centre who sounded very stressed and mentioned also there is nobody manning the phones and how he’s trying to do it all!! I mean for a company that have been running this long that is pretty poor! Managed to get a replacement in the end but it was a task getting it!