Horrible Experience This is the worst car service. Do not use this company! I booked a car service for New Years Eve. I received a confirmation that the taxi was going to be $47. 12 hours before the cab was going to pick me up, they said they did not have that car available and the price was going to triple to $110.00. That is insane. How do you extort people of New Years Eve. This company is promoting Drinking and Driving! Save yourself the time, money and aggregation and book with someone else. The custom service rep that I spoke with, Alicia Hess, was very rude and sarcastic on the phone. How do you change your prices once there is a written confirmation? On top of that, they charged my credit card $258.00 which is neither of the prices. This company is a scam.

Clean cars sometime unreliable The cars are great and generally the picks ups and drop off are on time. One time the driver was 45 minutes late but Carsco didn't offer me a discount or compensation. I also don't appreciate that the toll rate has increased to $17.50 which seems very high.

Excellent customer care!!! Had to call last minute to go to airport,dispatch was very accommodating, said car will be there in 20 minutes and it was there when promised with constant texts to me to keep me updated. I was instantly pleased and happy when my driver got out and introduced himself as Marco and helped me with my bag. What a treat it was to be treated like a queen, he was attentive to my every need and chatted with me on the way to airport.I was very comfortable and the car was clean. I would definitely use them again as well as recommend them to anyone. Ask for Marco, you will be pleased!

So glad I found you! I discovered CarsCo in American Airlines magazine and have been using them ever since. I come to NY at least once a month and knowing that I have transportation waiting; that I can zip right past the taxi line; and that I will not have a crazy NY Taxi ride to my location, but a friendly, personable driver with whom I feel safe is so important to me. I've recommended CarsCo to everyone who travels to or from NY; friend or stranger. It also helps knowing a good portion of the fleet is eco-friendly. I drive a Prius myself and know that you not only get great mileage but emit fewer pollutants!

"Mycarsco"...is really,really MINE! Zaki was a good driver and managed very well the difficulties encountered on the way to JFK, owing to flash flood conditions. Overall a very positive experience: I am looking forward to same service on my way back home September 2nd 2014