Enterprise Car Sales

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2.15
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

15.00%

1

60.00%
About Enterprise Car Sales

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A.C
GB

Stop playing wizard Brand new to their system of sales. I haven't purchased a vehicle in over 10 years and it took 6-7 hours to complete my sale. The finance person didn't take the time to meet with me and non of the sales people didn't know most of the paperwork. IN the end the "head guy" called and listened and decided my experience was not good yet he decided his people only needed training. ....btw my paperwork didn't make it to bank who was financing for right at a month. watch your back side

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Kriss J. Haring
GB

Don't go to Enterprise Car Sales! The car that I purchased in 2113, I do still have it, never appeared to have been properly serviced while a rental. The air filter was horrific So I doubt they did any of the up keep. I really wasn't all that pleased with the salesman, After two weeks he kept calling for referrals by then all the stupid issues had been taken care of. Because I chose a quality care and take good care of it, it does still run.

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Tonya Stannert
GB

Finance nightmare My car was rear ended and I needed a replacement. I had struck interest in purchasing a replacement car from Enterprise, Seattle, WA. The sales went pretty smoothly, however after that it was stressful. I had stated from the beginning I was waiting for a check from the insurance company to pay the deposit, I was assured that they would put a 10 day hold on my check and not deposit it until I let them know I had the funds in my account. They deposited my check in two days after the sale without my knowledge or my call saying that I had received the insurance check, debiting my bank account 2,000.00. My bank fortunately rejected the check the next day because I didn't have the funds yet, I reached out to my sales person she said sorry and she told the finance department not to cash the check. I was livid my bank resolved it and Enterprise did nothing except resubmit the next day again without me saying I had the funds yet which I didn't (this was day 5) so I was super stressed I had an empty bank account. My bank rejected it again and when I got the funds a couple days later finally with the insurance check I contacted them and they very coldly and somewhat dismissed verbiage said I had to now write another check or use a link with my debit card. I did that and finally it was resolved, however that being said I felt like they didn't have any remorse or responsibility for what they had done, I got an email from finance that they got my funds but when I asked about why they did what they did I got no response. I will not purchase from them again, I work in consumer relations and would never be this dismissive for my actions, mistakes happen but now I have fees I had to pay because of what they did.

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George M
GB

Absolute dreadful company DO NOT TRUST Absolute dreadful company DO NOT TRUST! Booked a car 2 months ago and just 2 days before I go and collect called me and said there is no cars left due to Easter holidays so they are unable to provide me with a car. Absolutely stuffed as destroyed my holidays. Thank you Enterprise for being an absolute joke.

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Ariel Freeman
GB

If I could give it less than one star I… If I could give it less than one star I would. Finally paid off my car and happy to share the news. Go somewhere else the salesmen are pushy and couldn’t even process paper correctly. Wish I went anywhere else but nope I made a mistake. Good luck but please for the love of god explore other options. But go if you want to feel like they’re giving you a crap car & hiding more technologically advanced vehicles for a better price somewhere else

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