If I could give them zero or negative… If I could give them zero or negative stars, I would. My brother recommended MyHopscotch to me based off of his good experience so I gave it a try. My represenative, Ryan Castillo seemed competent at first, but I found that NOT to be the case. I told him the kind of truck I wanted and the STARTING price I was looking for, which I thought could be found easily because I had seen multiple dealerships on cars.com and truecar.com advertising trucks starting well below my desired starting price. Well, Ryan was unable to find me a deal that was even remotely close to what I found. All the trucks he found started at le as least $2000-$3000 above the starting prices I found. When I asked them why this was so, he tried to condescend to me that I didn't know about tax, titke, license, extra fees, etc. I was well aware of these fees, but he was unable to find a better starting price than I could....and I literally only looked for 5 minutes. I sent him some of the deals I found and he thought they were good so he tried to set up a deal and the deal fell through basically because he did not ask simple questions. The dealer was dishonest, but we wouldnt have wasted time with them if Ryan hadn't been so incompetent and asked the right questions from the jump. After going through more of the same with him on 1 or 2 mkre trucks, I decided that this was not for me as MYHOPSCOTCH DOES ABSOLUTELY NOTHING LIKE THEY ADVERTISE. I inquired about a refund, which I knew I wasn't going to get based on the dishonesty of Ryan I had ready experienced. But I wrote a well thought out email explaining my grievences in a respectful manner. All he did was plead with me to keep trying and when I said I would rather not, he said he would speak to his supervisor. Instead, Ryan just never responded to me again. This company is horrible. DO NOT USE THEM. If you dk, try to get another represenative THAT IS NOT RYAN CASTILLO. He is 100% unprofessional.

Did I really get a benefit - Hard for me to understand the fast talk. At the end of the negotiation I was so confused with all the fast talk that just like dealing with a car dealer, I didn't know if I actually got a better deal than the one already available from the dealer without Hopscotch intervention.

This was the best experiences of my car … This was the best experiences of my car buying life. I felt total confidence in Paul and his team. I loved the check-ins, and follow-up calls. I felt like they understood exactly what I wanted and where I was flexible on features. Waltzing into the dealership with the car I picked sitting right outside was so fantastic. Yes, I still had to endure some upsell talk, but I had been coached how to handle, that was a huge help. I unreservedly recommend My Hopscotch to anyone who is too busy, too annoyed, too terrified, too frustrated with the normal car buying experience. I can't wait until my next time I can use My Hopscotch again!

An car you buy either them,is assured -

They put in zero effort They put in zero effort in finding my car. I realize it is a tough market right now and I had specific things I wanted and was not in a rush, but, how did I end up finding the car before they did if they were working on it? Not impressed. Would not recommend.