Chris M
GBPlaced order for a Catapillar OEM oil … Placed order for a Catapillar OEM oil filter as pictured in the listing. When the box arrived I opened it to find the Catapillar filters were substituted with Baldwin B7700. They are the correct parts for my motorhome Catapillar C-7 diesel. I ordered Catapillar parts and expected Catapillar OEM parts. Filters were priced very reasonable so will not return them. Will see how good these are on my next oil analysis test.
Daniel Sprague
GBGreat price on hard to find diesel injection part. I ordered a small part for a diesel injection pump which was showing in stock. I had looked globally and could not find this anywhere. The part was very cheap and I was a bit suspicious that it was really in stock, especially after reading a lot of negative reviews. After placing my order it disappeared and I sent several email to the company. They each were replied to; I later find my order by another route on the website and the part turned up a few days later. Very happy, thank you. I will now look through their stock and feel confident to order again.
Joe
GBThey can't be trusted with shipping ! I ordered a part which I needed urgently as the machine is down so I chose next day air. Once I got the tracking link I saw that it was send ground ! When I called in they apologized that a mistake was made and will refund the difference to normal shipping. As the machine is down and this costs me hundreds of dollars per day because of their mistake I asked for a full shipping refund. They denied this, pissing a customer off because of 12 $ ! You can't trust them with shipping !
Monty Bonner
GBI was told about this vendor from a … I was told about this vendor from a friend. I was looking for a new Master Cylinder which for years had been unable to find. I ordered it from this place, and it was canceled because of not being available, but they provided me a phone number to the manufacturer, whom I called. They had one of them outside of the normal area this vender uses, they immediately called and placed an order hold on it, and 4 days later I got my part, plus because I'm new customer, I received 10% off. This vendor went above and beyond the call of duty to help me get the part I needed. They are my go to spot in the future for auto parts.
Cindy
GBPlaced one order on 10/31 for 4 items Placed one order on 10/31 for 4 items; 2 wheel rims, valve stems and a valve core remover. First wheel came in 2 days! Second, took 4 business days. Still waiting for the other two items, which tracking shows shipped separately to arrive tomorrow and Thursday, 6 and 7 days. Customer was less than happy that it took so long. Don't understand why, at least the wheels didn't arrive together.