Waited 3 weeks for a part that never… Waited 3 weeks for a part that never came. No help from them at all, just told to wait even though its clear they lost or didn't order my part. Blamed brexit even though my part has been in UK for a week.

Item lost in transit I ordered a kickstart shaft from this company costing £13-92, I was away when it came and my daughter took the package in as the letter box is on the gate post,she sent me a photo of the 2 packages that arrived that day, and when I got home the package from Racing planet was empty and the bag looked like it had been opened, I spoke to my daughter and she told me there was nothing of any weight in the package when she took it from the box. I contacted RP and they said they had a photo from the courier showing a lump in the package as proof of the shaft being inside,they sent me the photo but I don't think it was proof. I am pretty sure the shaft was lost in transit but RP were adamant that I had received it. I fully explained everything to Pay pal but they took the word of RP before me. I am an OAP and I am neither a thief or a lair, I just cannot under stand why they would not send me another shaft or give me a refund as I had proof (my daughters word) that the item was not in the package.

Excellent service Excellent service. Arrived next day! 3rd time we've ordered now and and I'm sure we'll be ordering again soon.