Terrible and unprofessional. Terrible and unprofessional. I ordered 4 pistons and a water pump gasket. Without saying anything to me, they shipped only 3 pistons. When I received the pistons I emailed and asked where the gasket and 4th piston were and they didn't mention the gasket but said they reached out to the manufacturer regarding the piston. A few emails and a phone call later, I found out that they originally only had 3 pistons in stock and the 4th was to be drop-shipped from the manufacturer but according to HDKits, they had no ETA. I found out from other vendors that the ETA was the same for everyone and was 3 to 6 months! I asked HDKits to refund me the piston and gasket and they said they did have the gasket and will send it and refund the piston. I ordered a 4th piston elsewhere. 14 days later I emailed them again to ask where the gasket and refund were and they apologized and issued me a refund for _both_. Now I'm at square 1 with the water pump gasket which I will need to order elsewhere, which means I have another few weeks to wait for this single $3 item that I will have to pay $19 shipping on.

A class act of a business This is what you expect from such a stellar company.....excellent prices, knowledgeable staff and great products. I have used them on various occasions and have no reservations in recommending them to my customers all around the world. There is no sale that is too big or too small that they do not dedicate their 100% attention to. Always looking forward to the next order as it is such a pleasure doing business with them.

Online order was reviewed by sales Online order was reviewed by sales. Error was found in a timely fashion and corrected with me. Kit arrived complete and in a timely fashion as promised. Price was extremely competitive. Phone support is exceptional. will use again in the near future,

slowest shipping dept i have ever encountered in my 36 years i ordered a uper engine gasket kit on Aug 9th my the money came out of the account they still havent shipped my gaskets tallking about credit Auth. forms or some i already emailed a pic of cc and lic. DO NOT order from here if its time sensitive they are painfully slow ive called multiple spoke with them on the phone told them i need to get back to work and need my truck and they still havent even shipped it yet then when i aslked for expedited shipping i was told i would have to pay for it......pathetic! it should be free next day! everyday i dont have my vehicle i cant work im loosing hundreds of dollars a day while they go on vacations their phone message says they wil;l do anything to help with time sensitive parts that is total malarkey unfortunately this truck has drained my funds completely other wise id just buy one from elsewhere but i cant afford these guys are absolutely killing me and this truck project has been a nightmare. Can you guys please ship my &*^% gasket kit it should be free overnighted but what do i know about "the customer is alwAY right"

detroit marine turbos. best price in US purchased a pair of new garrett turbos for my 42 ss ocean. 671 detroits. original garrett and detroit replacement part. 5103838. they had the best price in the US. the garrett turbo s are brand new and perfect. shipping was on time. tracking updates. double boxed and foamed for protection.