outstanding customer service This is my 2nd experience. My first experience with this Tire Depot in Lilburn GA. I had a wheel that I was told need to be replace. Took it to them and it was just a little bent. They save me from buying a new wheel. My 2nd experience , At first I was Very Mad at them for quoting me the wrong price for the size tire and wheel, that was needed for my daughter car. No problem they honor the same price. Ok all good until we get a call saying that all the tires need to be replace. Hold up. Rap it up we are done. No. Tire Depot honor the same quote. Now that is outstanding customer service. I will do business with this location for now on. Happy customer.

was hoping to leave a 5-star review A 4/17/24 update to yesterday's review: Though I'd really hoped to leave a 5-star review, they lost another star today after I noticed another mistake. When they removed the one tire that didn't match the other three and replaced it with the correct tire, they neglected to remove the valve stem cap from the wrong tire and put it on the right tire. Luckily, I had some extra ones at home. My advice: before you leave Discount Tire, check their work and check EVERYTHING, because they aren't going to. ********************************* 4/16/24 The last time I bought tires from Discount Tire was several years ago, and the experience was not great. This time I'd found a good price at Walmart but feared their installation people, so I submitted a price match request to Discount Tire and they matched it. I braced myself for another bad installation experience but kept telling myself this time would be different--it was going to be great! Discount Tire (7450 S. Virginia St, Reno, NV) said they had to order the four tires from multiple warehouses, so they called me a few days later when the tires arrived. At my appointment I asked the person who checked me in to have the four tires installed on the car but save my old rear tires and put them in the back seat of my car. He said that would be fine. A short time later (15-20 minutes?) the technician told me my car was ready! Amazed at such fast service, I was thinking "FIVE star review!" but that changed as soon as I saw the car. My old tires were missing from the back seat and when I inspected the new tires, I found only three of them were the tires I'd ordered; the fourth was a different tire. I was afraid they'd never received the fourth tire, but after another stint in the waiting room, I was told my car was really truly ready. This time all four tires matched and my old ones were in the rear seat, and you can be sure I checked to make sure those were the correct tires, too. Unfortunately, I cannot leave a 5-star review.

Exceptional and fast service Exceptional and fast service. Highly professional and articulate. Very clean place of business. Treated everyone with respect. I don't get to give enough positive reviews the last 2 years. I wish other companies would model Discount Tire in Sherman. Because of Bidenflation price really hurt my wallet but they offered a veteran discount and I am so appreciative. On VA disability and fighting inflation that discount goes the mile. Thank you. Props to the associate Damian.

appointments have become irrelevant Been using Discount Tire in Phoenix for >20 years. They no longer book early appointments, booking starts later in morning. Therefore, people waiting for free things or fixing things get in first. When we made an appointment, was told time it would be done. Wife and I went shopping across street, returned 45 minutes later. Car was no in stall yet. They were 45' to 1 hour behind at 9:15. How can that be? The reason: they do not honor appointments in the two South Phoenix locations. They say they do, being an hour behind is not honoring an appointment.

Discount Tire is the best I always go here because the prices are great and we get free tire rotation every 3,000 miles plus if any holes in the tire or issues they repair for free. Great fast and friendly service.