MrWaltjam
GBbuyer beware!! steer clear of this company I ordered an expansion pipe for my vehicle on August 18. their image does not depict a bend in pipe. Pipe arrives August 21 has bend, just past expansion leading to outlet, not correct pipe. I initiated a return on the website on August 23 with no response so I called them on Aug 27 and then they said email them, so I did immediately there was no action except that they would send a label soon several emails received this response. Sept 1 4:07 am someone in their company attempted to use my card for a purchase at a different vendor for swimming pool supplies apparently, 6 different times. Lucky my provider uses virtual card numbers specific for vendor so they block transactions. The company denies it and yells and screams at me for the mention of this. I have emails from card provider. After 9 more emails I finally receive a return label on September 7, 12 emails and 4 phone calls just to get a return label. I re-box the part and ship on Sept 8 they refuse delivery until September 16. It has taken from moment of return process initiation on August 23rd 4 weeks, they refused to receive the package from fedex for a week. Now they have their part back and I still have no refund much less "HASSLE FREE." as stated on their website.
customer
GBPoor workmanship The product arrive packed into a large box with no padding around the suspension rods which meant they were all bent. The product itself seemed to be cheaply made, and was bent to "almost fit" the contours of the original tailpipe assembly. "Almost" right means that rather than fitting up into the channel where it should go, it hangs down below the car and looks trashy and incomplete. Poor workmanship is about the best I can come up with for a description.
customer
GBpoor return/ customer service Ordering and receiving the parts I needed weren’t an issue, I actually would have given a higher star rating if that was the extent of my experience. I needed to return the parts I ordered and returning the products were a hassle. I had no issue having to pay the return shipping but having to reach out multiple times to get all the info I needed to return was a hassle. After I returned the product I’ve still yet to hear back about my refund as well. It seems communicating with the customer isn’t your strong suite
customer
GBOne clamp short Only came with two 2 1/4 inch clamps needed three resonator to intermediate pipe two sections of intermediate pipe needed a clamp and a 3rd clamp tailpipe to muffler. Had to get one at the parts store not the end of the world. Arrived earlier then expected well packaged appears to be a quality product would by again.
customer
GBPerfect fit, inexpensive, fast delivery The part I ordered was an exact fit as specified. It was less expensive that other sellers and it arrived extremely quickly. Very pleased and I wouldn’t hesitate to order from them again.