DON'T ORDER ANYTHING ON BACKORDER Ordered tools over 10 days ago, have not received shipping notification. The order status shows "processing". Eastwood sends me emails asking for a review. NOT impressed! If I ever receive the items I have purchased this will likely be my last order from Eastwood.

Lack of customer service. Have been trying for three days to reset my password but never receive an email allowing the password change. called three times for assistance, their answer the system will not allow them to assist in password updates for security reason. Their system never sends a email to update my password. No one will take ownership and try to help. They say it my take up to 30 minutes to receive the password update email. Never arrives after three days. Not sure how they stay in business. Sent two emails to customer service, so far no replys.

Mr G says, It's a buy! Completed Mr. G's welding class in Hackensack, then started looking for a welder... not too big, not a toy, but just right. Got the Eastwood 180, does MIG gas/no-gas and includes a spooler for aluminum, is also 120/240 for maximum flexibility. Shipped in 1 day! So far I love it. Lots to learn but I don't think I'll out grow this.

Great products, however issue with backlog I love Eastwood products, they are excellent, and the discussions they provide on their site help immensely. However, I decided to read a couple of the negative reviews. I have not ordered backlogged items, so I cannot write to that, but was quite surprised Eastwood charged for the product up front. I buy much online and have not come across that practice before. I also so a review from a guy who was charged up front, then his order was held up because they forgot to charge tax. That was Eastwood's fault and they should have eaten the tax. I will be sure to not purchase any backlogged item.

Order on backlog, but I had to pay then. I just started restoring antique electric fans. It was recommended by other collectors and restorers that I coat the polished brass blades and the re-finished bodies with Eastwood Diamond Clear Gloss Aerosol. I was not able to find it locally, so I ordered it on the Eastwood website. Unfortunately, the order is on backlog for another 6 weeks. I was also asked to pay for it then. Other companies charge when the orders ship.