
Ray Kim
GBRoyal Coach AKA Priceline, Orbitz, Kyak of the Bus Transportation Service!!!! Royal Coach has been the best experience I've had by far. Their turn time on getting you a quote is extremely fast. By the time I had requested a quote, read an article on CNN, an e-mail response quickly came back, itemizing the coach bus I had inquired and the break down of the service. They may not be the cheapest out there, but you get what you pay for: Great customer service, fast turn time, high quality new coach buses, and a great driving experience! Can't wait to plan out my next trip!!!!

Dusty Israel
GBBait and Switch; Luxury Bus Equals Hardly Functioning I rented a 56 passenger "Luxury Coach" for a day trip from Indianapolis to Lexington, KY for a work event at the horse races. There was poor customer service leading up to the trip but that is the least of the problems we experienced. When the bus arrived, it was immediately clear we got a bait and switch vehicle. The bus itself was at least 10-15 years old and it had nearly 600,000 miles on it. The list of issues is rather long: bathroom light did not work, bathroom was incredible dirty, the AC vents did not work on 1/2 of the bus, the audio did not work for the radio/DVD player, and there was a lingering smell like an old house. Worst of all, the engine on the bus began to fail on the ride home, so instead of a 3 hour trip, it took nearly 5 hours because the engine couldn't get passed 50 mph! (In some cases we were stuck at 25mph!!) I informed the company and received no response from them. The only reason they are receiving 2 stars is because the driver was as nice as he could be in the circumstances. It was not his fault; this company is a sham.

Stephen Abu
NGGood day all Good day all. We are into transportation services here in Nigeria and we are sicking for your brand for an assistance to partner with us here in Nigeria whereby your types of buses would be bring down here in Nigeria to continue carrying of passengers across all states in Nigeria and money would be pay into your account on weekly basis.

Linda Martin, Bellevue, WA
GBFantastic Service!! We've ordered a Party Bus for my daughter's Sweet 16, and we will remember our Best party forever!! Unforgettable! We almost didn't feel any driving, we were just enjoying the luxury club atmosphere and Seattle sight seeing at the same time! I love you American Charter Buses! All my friends and family will stick with you for all occasions! Special Thank You to our driver David, real professional with absolutely wonderful personality! Ronda Fitzgerald

Jon
GBHighly Recommended Charer Bus Service Provider! "I just wanted to give you some feedback on our experience with Royal Coach USA today. Our driver Ronald was fantastic! Everything went smooth and the bus was very nice. I cannot say enough about Ronald. Ronald was worth every bit of the tip we included with our invoice. He was professional, courteous and very welcoming. He also provided us with cold soft drinks and water, and we were happy! I would definitely use Royal Coach again and even recommend it to others. Of course, I would have to request Ronald again too:)" Jon