Please beware of this company … Please beware of this company like the previous reviews. Customer Service leading up to trip was ok. Hardly emailed back but would always answer the phone and answered questions, so thought ok. When the buses arrived to pick up they did not have the amenities quoted nor did the bus look like what was advertised. Called and talked to the owner of the company and he said keep the buses or return them it's up to you. You will not be getting a refund regardless. He emailed me later to let me know that they did not lie that they have the right to advertise the most luxurious buses they have. Horrible buses but nice bus drivers. DON'T USE THIS COMPANY!!!

Great service, anytime I need service in the future I will be using them. We rented 3 coach buses about 2 weeks ago. The vehicles showed up 30 minutes prior to our pick-up time. The drivers were very friendly and helpful. The buses were new and in very good condition. We got to every place we needed to be on time and had no issues. Overall it was a great experience and we will definitely use them again.

WORST COMPANY EVER. THIS WAS THE WORST COMPANY IVE EVER USED IN MY LIFE. i would be rating this zero stars if i could. Our bus was planned weeks before our trip and it was set for 10AM. It is currently 11PM and there is no bus coming for our trip. We have called multiple times and got no information and no calls back. Our bus driver got pulled over, found out they had invalid licenses plates and many repairs needed. They claimed to take the bus to a garage to fix the necessary things and that was seven hours ago. Our whole trip is ruined and they won’t send a new bus or get us there anyway. I would never ever ever use this company again and i wouldn’t recommend it to my worst enemy. STAY AWAY FROM THIS EMBARRASSMENT OF A COMPANY!!!!!!

Highly Recommended Charer Bus Service Provider! "I just wanted to give you some feedback on our experience with Royal Coach USA today. Our driver Ronald was fantastic! Everything went smooth and the bus was very nice. I cannot say enough about Ronald. Ronald was worth every bit of the tip we included with our invoice. He was professional, courteous and very welcoming. He also provided us with cold soft drinks and water, and we were happy! I would definitely use Royal Coach again and even recommend it to others. Of course, I would have to request Ronald again too:)" Jon

Royal Coach AKA Priceline, Orbitz, Kyak of the Bus Transportation Service!!!! Royal Coach has been the best experience I've had by far. Their turn time on getting you a quote is extremely fast. By the time I had requested a quote, read an article on CNN, an e-mail response quickly came back, itemizing the coach bus I had inquired and the break down of the service. They may not be the cheapest out there, but you get what you pay for: Great customer service, fast turn time, high quality new coach buses, and a great driving experience! Can't wait to plan out my next trip!!!!