That Will at the W. 38th st. location was real nice and professional That Will at the W. 38th st. location was nice and real professional about the whole transaction even when the 1st van I got broke down after only having it for 45 minutes he was very compassionate about it and kept telling me that he is sorry so I told him that it was not his fault stuff like this happens.

How NOT to treat customers I was made to feel like it was an inconvenience for me to buy a vehicle. The 2 star rating I gave was only because the car itself is alright, but customer service was awful. Chad was the employee that made the sale. He was inattentive, and rude. He ruined my car buying experience. Normally when I buy vehicles a car salesmen comes out on the sales floor or parking lot to assist me. Instead, I was handed an umbrella and told to "go look" with absolutely no Information about the vehicle, history of, or even what services Oak Motors had done with the car before approval for sale. All questions I had were met with an attitude. Overall negative experience.

I went to the Muncie Store for a… I went to the Muncie Store for a vehicle and after the 1st visit, I was never called back or followed up on. I then went to the Anderson Indiana branch where I was met with professionalism and kindness .The Manager and sales rep Trish were very helpful and within an hour ,I had my vehicle . Thank you Anderson In oak staff , Muncie Staff has a 1 star rating .

Ken worked with us in our special… Ken worked with us in our special circumstances like no other sales person had! We highly recommend Ken for all you car buying needs!! Location: Indianapolis West, 38th St.

Will was great with us!However I'm… Will was great with us!However I'm giving them a 3 star because we've had some issues not even a week of having the vehicle, I love it, just wish it had less miles on it for as much as were gonna pay on it. We are going to get the vehicle fixed on Friday, they made us pay the $50 deductible for the warranty, I personally don't think we should have to pay that especially when the car threw a code for the catalytic converter in bank 1. It was only 6 days after we had it.