Steel Horse Audio

Main Street 1540, 80550, Windsor, United States
image
3.86
Based on 14 Reviews

5

71.43%

4

0.00%

3

0.00%

2

0.00%

1

28.57%
About Steel Horse Audio

Premium motorcycle speaker systems, audio & handlebar mount stereo sound systems. Bluetooth motorcycle speakers & audio for H-D, Harley, Honda, Indian & more.

Tags
Contact Info

You need to Login first to submit your review.

image
Jonny Serenceses
GB

Bad this company… Do not buy anything from this company it took me 6 months to get my product which wound up showing up to be wrong they lied to me said that they were going to upgrade my order because I was stuck in your old computer system and when I got my order it was not what I whenever you try to get in contact with them they never contacted me back and took them three almost to 4 months to contact me back they're Liars they are completely lying scamming I'm calling consumer affairs and sending your piece of crap speakers back

image
Ali B
GB

Be AWARE of these SCAMMERS if i could give 0 stars i would. TERRIBLE. customer service is awful, they do not respond to emails or calls. placed an order 2 months ago, it was supposed to take 2 -3 weeks to fulfill the order. NOTHING. i emailed them 3 weeks later and they responded 3 days later stating the order was on QA status, however, when I checked on their website it stated the order was pending, I checked again 3 days later and it stated shipping soon. it has been a month since then and still no shipment. I inquired about the shipment and they sent me a bogus lie stating that it was on its way,, yet no tracking number was given. Sent yet another email requesting a tracking number and they gave me more bogus answers. 1 week later, they send me an email saying " "We're happy to let you know that your order has been shipped!" and gave me a USPS tracking number...problem is, the USPS had not received the shipment, Steel Horse Audio had only created a label. emailed them again, and again everyother day for a week. now they gave me this bogus email..."I'm excited to share that your system was dispatched with our freight forwarder late last week. To expedite the delivery, we upgraded the shipping, and you can anticipate receiving it within the next few days. Tracking information should also be available starting on Monday, if not sooner. Thank you for your patience, and if you have any further questions or concerns, feel free to reach out." Guess what...USPS STILL hasn't received the package..beware of these scammers, they were quick to take $400.00 but very lackadaisy to respond to emails or just send the product that was purchased. Do yourself a favor and purchase anywhere else but here

image
Chad Bissette
GB

Poor Customer Service Where do I start? I processed a warranty claim in April 2023 and was told that they would send me a new amp and 4 speakers. February 2024 and I have still not recieved a shipment from them even after recieving emails saying it has been shipped. I like the st900 system and it rocks I just wish their customer service was half as good as the product.

image
Dave
GB

Took longer than expected to receive… Took longer than expected to receive package. Bought the ST400 and a week later Bought the Bluetooth receiver and they both came in the same package 📦 which was awesome. But overall I'm very pleased with the ST400 and Bluetooth receiver.

image
Tabitha
GB

Great sound at high speeds There systems are designed to deliver quality sound even when riding at high speeds. They often feature specialized speakers and amplifiers to overcome wind and engine noise.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow