Adsit is a joke Adsit is a joke, I ordered a Transmission and Torque converter for my w126, it took several months to finally arrive, and when it did, the transmission was busted and upside down in a broken crate, and the torque converter was fully missing (which I understand was likely not Adist's fault) the problem came when I wanted it returned and replaced, there was a SEVERE lack of communication, but whereas while I was buying the transmission and parts, and sending them 4,000 dollars, they were certainly very helpful and communicative. But as soon as they had my money, they had no reason to speak to me any longer. After a few months, they only spoke to me once my bank sent them a charge dispute notice in the mail on my behalf. Due to the lack of communication, i wanted a full refund, which they tried their best to fight against, but eventually offered to have it "refunded", with a HUGE chunk of my money kept for "restocking" , despite the fact I know that they insured the transmission and torque converter, AND got all their money back, PLUS their transmission back, which they could rebuild, PLUS them trying to keep a massive chunk of my money. In the end, after 5 months of fighting with the help of my bank, I got back all my money, with my bank likely taking the loss for me. Please beware of this company, they have decent but overpriced parts from what I could see, but if you are ready to wait several months to get it, and likely have to deal with these uncommunicative baboons if there is the slightest problem, it would certainly be worth checking out other Mercedes part sellers.

560SL rebuilt cylinder heads The process of ordering the cylinder heads was easy, however it took over a month for them to be delivered. I had to call many times and customer service could not get a straight answer from the machine shop so it caused much frustration for me and the customer service staff. However once the heads arrived my mechanic told me that they were excellently rebuilt. Never had any issues with my other orders though. Joe is the manager and always tries to keep customers happy. Besides this delay I am very happy with Adsitco. They also stock quality hard to find parts.

Never Again Ordered a "windshield seal" for my 1988 Mercedes 420SEL after calling them to confirm it was what was shown on the adsit website – the rubber seal for the front windshield, just below the wipers. Joe told me it was a comlete set, sealing the whole windshield. I received a "Einglasung Set" containing mainly adhesives. I feel misled at the tune of CDN $ 300, exchange rate, shipping and customs.

You guys suck I ordered a part 3 weeks ago and it has still not shipped. I have called 3 times and always get the run around “the part is being shipped soon” still waiting for my call back when they said “I’m going to check the warehouse and call you back” you guys have a lot of nerve with the fact that you guys have sent me 2 emails asking me to review your company when you haven’t even shipped my item. I found the part on another site for a little bit more $ should have just paid more money for better customer service

i have always had very good service and… i have always had very good service and quality products from Adsit but had this one incident of packaging my order; it was a foam hood pad that should have been rolled on a core, boxed and shipped, lI pay for shipping but it wasn't it was folded into a quite small box which caused creasing. I flattened it for 9 days with weight on it to regain most of the flatness and installed the pad. I also found the same Hood Pad on two other web sites for considerably less cost, actually 2/3 less! I contacted Adsit about the packaging which they said they would address.