Don Coulter is the most honest man in the business I've ever seen. I went to Cottman transmission in Austin Texas I told Don Coulter the manager my truck was not shifting gears correct and he was so honest to tell me it was only low on fluid and then filled it to proper level witch I thought was already full, I asked him how much it was going to be, when he said 48 dollars I said I don't have 48 dollars he asked me what I had , I told him I only had 28 dollars , so he charged me 23 dollars and my problem was fixed. I'll never forget how kind he was too me. If you have a problem like I did take it to Don at Cottman Transmission at 6534 South Congress in Austin Texas and ask to see Don dollars to my name he said just give me 23 and left me 5. I was there to see what might be the problem, that was free turns out I just needed fluid, I'll never forget how Don helped me. If you have a transmission problem I would tell you to take it there, he was honest and cut me a break

Customer Service Unlike most of my automobile services, my experience with Cottman's was smooth and pleasant. I feel after shopping around a bit that I not only got a fair price on engine work, but the manager went above and beyond when he even gave me a ride back home after I had to take a taxi to the shop. If anyone needs work done on their vehicle, I highly suggest Cottman's because customer service seems to be first and foremost there. My tow was free of charge, I was kept up to date with what was going on, and like I mentioned the manager even gave me a ride which he definitely did not have to do.

Excellent customer service. Excellent customer service, reasonably priced. Honest answers.