
D O
GBShould of charged them for a place to stay There shipper was hours late to pickup and drop off. He did not communicate with me, nor did he have the right equipment to move my camper. By the time i recieved my camper there was damage done from straps he put over the top and rubbed the roof and sides, he also lost a tie down bracket that is finding out to be almost impossible to replace, and also a rubber bumper got ripped off the front because the camper twisted in the bed from not being tied down properly. This was my first time using uship and it was a joke. He also had his luggage and a blanket inside my camper (i suspect him and his girlfriend staying in it) It was only a 7 hour trip!! This man should not of been able to be put on a shipping plateform. Shame on your driver and shame on you Uship

Syed
GBWonderful experience so far Wonderful experience so far, Uship team is very helpful in all aspects.

Rob Renwick
GBHit or Miss When you place a shipment for tender on UShip, it's a real coin toss as to the offers you'll get. UShip don't seem to vet the shippers very well (if at all), before allowing them to bid for your shipment. In my experience, you can get anything from a professional transport company to a guy with a pickup truck and a cell phone bidding for your shipment, and it's not always easy to tell one from the other. The shipper I chose, came in with the lowest bid (by far), had mostly good reviews and assured me he could pickup and deliver my new motorcycle within the timeframe I had specified. Once he had secured my business, I wrote three separate emails to him, none of which were answered. When I eventually managed to contact him by phone, he said he was backed-up and wouldn't be able to pick up my shipment "for about a week and a half" (I'd already been waiting 10 days and was at the end of my requested pickup window). I told him this wasn't acceptable, wasn't what he promised, and cancelled on UShip. He came back with some excuses, but I cancelled anyway. UShip processed my cancellation and refunded my money 7 days later. Also, there is no telephone support, which is not reassuring. When you call the UShip support number it tells you to email or text them. They did get back to me within a few hours of having emailed and texted them though. I can't really fault UShip themselves, as, in my case at least, they did what they said they would, *however* the reliability and professionalism of the shippers seems very variable, so the whole concept is flawed in my opinion. Especially as UShip don't seem to want to get involved if things go awry. In the end, I'm now paying more than double to have a well known, professional motorcycle transport company move my motorcycle, which is what I should've done in the first place. Many people have had success with UShip, but there are many cancellations and horror stories too, so...

Dan Parker
GBGreat service Great service, complicated 2 state delivery of a 500lb air hockey table from ebay

Mike Friedl
GBPersonal car ship, VA to CO. I've shipped personal cars previously and the UShip platform works well. Ultimately shipping is a per mile, logistical business. Have patience as it's not an exact science so the pickup and delivery is never exact. May be few days earlier or later than you expect. The hauler was super nice and the pickup/delivery was perfect using an open rig. Thanks again and I'll need a return quote in 6 months! :)