You get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.

Amazing service! Being a very anxious traveller I knew if I got my airport to hotel transfer wrong it would have spoilt my break so I booked Luxor Limo's meet and greet service. After a very early start in the UK followed by an 8 hour flight to Newark it was great to receive the text advising that our driver was onsite. Chun was a very welcome sight as we exited customs as he took my case and lead us to the car. Beautiful luxurious car, complimentary drinks which were gratefully received and Chun was extremely courteous and polite. All this made for a lovely relaxing ride into New York allowing us to take in the sights en route. Can't recommend you enough, if you want that little bit of luxury to enhance your New York break you need to book Luxor Limo. Thank you for getting our break off to the best possible start 😄

I've used Luxor Limo for about four… I've used Luxor Limo for about four years now. Always arrive on time, only once where the driver was a few minutes late. They always text or call to let you know that they are there. The cars are clean, the drivers are professional, and I use them for airport trips, long rides that I can't drive myself, or just convenience things during inclement weather.

Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

Was charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.