Bought helmet, horrible returns policy and process Bought a helmet, not once on their website was i made aware prices were in USD. Most international websites stated to change the cost. Upon finding out the item was indeed not the ~$750 AUD i was hit with ~$1100 for an item i did not believe to be worth that much. 5 mins after the initial payment I viewed their return policy. You have to email in and only when a human is at work (answering 6 hours later) will they action it. Versus a simple cancel transaction process ceasing the item from processing further into the next step which is when the human comes into play and cannot cancel it. Seems silly and honestly puts me off ordering things internationally. Yes I should have checked further but with the location/delivery stating it would arrive promptly (not what the end result was of up to 12 days), and that nothing on their website stated USD or what currency in general. To return it i am out of pocket. If i refuse the item 50/50 it gets back to the sender and the costs are more versus if i returned it myself. So now i am stuck with an item that i dont want, and no one will justify buying it off me as it sucks.

I was very happy with the ordering… I was very happy with the ordering process and quick turnaround. I also appreciate the Zilla point accrual. I find that to be a great encouragement for future purchases. The only complaint I have with the site relates to the initial discount for new customers. I purchased a few items using the new customer discount but when my wife attempted to sign up and use her discount the site wouldn't accept it. I believe this may be because we share the same address. She still made the purchase but I wish we had the extra 10% discount but overall still better than other online retailers.

Great and easy experience Great and easy experience. Found everything I wanted with good reviews on the products. Fast shipping and great customer service. Unfortunately had one item that was manufacturing defect and was corrected right away. Just waiting on it to be shipped back to me. Thanks again and will recommend and be back.

Open box pipes Open box pipes. Pipes were in excellent condition. Shipping was fast and right on time. Price was very good. Also enjoy your how to do videos. Will definitely shop RevZilla again !!!

I hate this company. Lost item I hate this company. I buy one item and they loose it. A $600 exhaust system. Been waiting a week and no updates. Contact them and they say oh well it's probably lost. Wait another week and we can file a claim. What a joke. Never dealing with this joke again.