Worry free. We booked a transfer from our hotel in Shanghai to Pudong airport along with the VIP concierge meet and greet service. Our very pleasant driver was waiting in the hotel lobby and took our bags.The vehicle was immaculate. The car was met outside departures by the concierge who loaded our bags onto a trolley and took us to a small private waiting area until check in opened. He then escorted us through all the formalities and took us to a lounge. When our boarding time came we were escorted to the gate. We didn't have to handle our luggage from the hotel lobby until baggage reclaim in London. It was so smooth and easy we were very pleased we had used China Car Service and will certainly do so again for any future trips. An excellent, first class service and worth every penny.

Administrative accounts crafty Nothing wrong with driver, car or punctuality. Service just costs a lot more in US dollars than most. The administrative side of this company sure knows how to milk it out of you if you want to book a return trip. Especially if they sense you’re left thing till the last minute, they will say something to the effect: ‘I’m sorry the original discount we gave you for the arrival trip no longer applies but instead we need to increase the fee by $50 USD.’

Excellent service Excellent service. Booking on email well managed. Pick up exactly on time. Great vehicle and excellent driver. Impressive all round.

Drivers are hard to find Upon arrival in the arrivals hall, there were many drivers standing along the rail with the signs for their passenger. The China Car Service driver was not there and was not visible anywhere in the arrivals hall. I was forced to try and make an international long distance (expensive) call to locate him. I have experienced this problem more than once in multiple Asian cities. Please better instruct your drivers to put themselves in a highly visible location with a clearly printed name sign. (This problem was fixed on my most recent service.)

Reliable, good pricing, simple to contact I used them for airport pickups and dropoffs from hotels in Hong Kong and Shanghai for my family of four. Arranged everything incl all inclusive payment (incl gratuity) on phone app, very simple and company reps contact immediately to confirm. Very nice Toyota Alphard luxury van. Driver was always prompt, always waiting for us early, courteous and most importantly, very safe in driving. Highly recommend using these drivers.