John Ricetti
GBHad a warranty engine from them...they… Had a warranty engine from them...they came up with a lame excuse that motor went bad do to pressure from torque converter made motor seize up called many rebuilders they all said that can't happen. So powertrain would not stand by there warranty and pay the labor I would never use them again.......never........again there tilling me something that never happened I've been installing motors for 45+ years I know what to look fir it was not what they say I pushed converter back when removing bad motor it was not putting pressure on anything .......don't call me a lier u are the dishonest ones........
Steven Laird
GBFrom start to finish I’m very pleased… From start to finish I’m very pleased with powertrain products. Customer service and response times on point. Most suppliers like summit and jegs send basic stuff in engine install kit but Powertrain stepped it up from install to turn key. I will definitely use them for future purchases. Only thing negative I can say is it was with the shipper not powertrain.
Aaron
AUPurchased a POWERTRAIn IS-500 and the… Purchased a POWERTRAIn IS-500 and the belt got worn out so I contacted POWERTRAIN. been 10 days of promises that someone will contact me regarding the cost, none of them knows their products, they even asked me to pull it apart and take a photo of the belt serial number, I did that and I get a reply "Hi Yoparata, We 400j Dis you want to try? Kind Regards, Melinda Customer Support " do yourselves a favour and stay away from any PowerTrain products as their support is Minus 10 for rating and I wish I could rate them like this here instead of 1
Wilson Automotive
GBEasy to work with Easy to work with, though I had an issue with switching to a new credit card during the process and the core wasn't able to be billed. I failed to send it back due to scheduling concerns, but they did not pursue me very hard on it. Hoping to work it out for the off chance my customer needs their warranty. Would hate to see it denied based off core not being paid.
Dave Deane
GBReceived the engine quickly and all… Received the engine quickly and all questions were answered. Within a week the oil pressure regulator failed and over pressured the engine causing oil to blow out of the filter housing area. After this was repaired the engine has been great