I am disappointed. I am disappointed in the lack of phone support during the activation process. There were a lot of problems. I am extremely disappointed that rewards are not based on miles driven. I drive and commute a lot, and also as a delivery driver. Getting the same rewards as somebody who drives only a few miles a day seems ridiculous. You are getting more data from me, why can't I be rewarded for that? That was the whole point of this.

1/5 Bad 3 devices, 3 different cars. None of them works properly, zero infos about the car on all 3. 1 makes errors on dashboard and the other 2 get warnings about a device plugged on OBD. Wont get more nor recomend to anyone.

DIMO is the way to GO So far, the device, the weekly payouts, and (most importantly) the service team have all met or exceeded expectations. I'm happy to be a part of the DIMO family and I'm looking forward to seeing the company grow. We have two vehicles in our family and both have DIMO Vehicle Smart Hubs connected to them. I'm very happy with the decision.

I'm pretty comfortable testing out new tech, still had issues getting started I'm pretty comfortable testing out new technologies and devices and have probably more patience than some when it comes to troubleshooting my own issues with tech. That being said, the process of getting started earning DIMO through the Macron took multiple days and a good amount of patience from me and the support team to identify the specific issues that were preventing me from activating and pairing my Macron with my digital wallet. If I didn't have access to the Discord support server, I think I never would have gotten set-up correctly or it would have at least taken much longer playing telephone with emailing support back and forth. In the end, Funktastic, their main support guy I take it on Discord, was able to work the technical backend team and to solve my problems and get me set-up on the DIMO network, earning DIMO every Monday after a week of activity. I've been earning DIMO every Monday now since the beginning of March. So far, loving the service beyond just earning DIMO every week - it's useful to know what power-band I'm operating my vehicle in and I've positively adjusted my driving habits to extend the lifespan of my vehicle. I'm so excited for where the future of DIMO leads. Driving with you guys into the future.

Worth the Wait The DIMO Support Representatives were great! They solved the issue I was experiencing within minutes. However, the scheduling backlog resulted in over a week of waiting to have a meeting with them.