Overall good Overall good, Only communicating the state of the order can be better. I received updates only after I asked for it. That can be improved.

Horrible service Tried to confirm fitment multiple times through live chat, by email and by phone all three choices lead me no where. The service itself was a waste of time, I'll take my business else where.

My car was riding extremely rough, these very well priced budget friendly shocks got my car ride quality right back where it needs to be. Very thankful and highly recommend. My car was riding extremely rough. Rear air shocks were blown, I got online hunting around for a budget. Friendly price and these shocks were by far the most reasonable priced that have been found. All the other sets of shocks I have found were well over the $200 mark, ended up getting these two much cheaper and very good quality and received quite quickly, highly highly recommend these shocks to anybody that needs them for their particular application.

MOOG Control arms sway bar link Have had control arms and swaybar links installed on Honda pilot for the last two weeks and things feel buttery smooth. I cannot speak to durability and longevity yet. I sure hope the sporadic negative reviews for Moog parts in terms of its durability are not true. So far so good parts came packaged well and I would buy again

I got refund without any delay I have made 2 separate orders , the first one was out of stock , I got very disappointed since they notified me several days later , but they refunded me right away. On the second order , it was huge delay shipping it . I got very disappointed and called them. The customer rep told me that I should wait to get response from the manager, no one did get back to me, so I called again and asked to cancel the order , again it took 3 days to get a reply saying that my order was canceled while the part was already on the way to me I found out they were waiting for FedEx to pickup the package, that was the problem. it took FedEx 4 days to pick up the package. Anyway the part was returned back to them and I got refund right away. I give them credit for being honest and refund customers when they don't have parts .I would recommend ordering parts from them.