Excellent Great jo! Everything went as planned. Driver was excellent and communicated with us fully. Never any concern about our transportation showing up where needed. Would definitely use them again.

AWFUL!!! AWFUL!! Metropolitan Shuttle changed our bus the day before our event and then sent a driver who did not speak a word of English. This was compounded by the fact that he got lost and then was unable to follow directions. Metro Shuttle single-handedly ruined our event as guests were not picked up at the right time and when finally dropped off, were late and in the wrong place! Absolutely terrible service, find ANY other vendor.

Left Stranded This company left 30 children and 5 adults stranded in Forrest Falls at Winter Church Camp. The driver never showed up for pick up, apparently sent a picture of a random road to their dispatch, and never returned any of my calls. When I called the emergency after-hours line, none of the emergency dispatchers could be reached. I spent three hours on the phone trying to find out what was going on. We ended up finding another transportation company that came out, picked them all up, and brought them home safely. Zero communication from my trip coordinator Elena Tarasova, and zero communication from the driver Cash, other than a text at 12:34 pm that read "road blocked, call my company" and then multiple vulgar texts after 7 pm which I ended up blocking. Even though the Camp itself, the California Highway Patrol, and the other transportation company had no issue getting them back home safely. Do not use this company. Irresponsible and they put people at risk.

Great service Great service, on time, better bus then expected, driver was a bit rude, but no big deal. Overall great night, driver gave us what we wanted. Great job Thank you Metropolitan, will definitely recommend you anytime!

I hired Metropolitan Shuttle for a… I hired Metropolitan Shuttle for a company party so we could shuttle guests back and forth from their hotel. Our driver, John, was excellent. He was professional and very personable and came early to make sure he was at the correct location. Then he patiently waited for all guests to board. I would definitely hire Metropolitan Shuttle again.