Nice shop, friendly service Friendly customer service, website easy to navigate (unlike some others), and transaction went smooth. Getting ahold of them via text or email is quite challenging, so suggest calling as they're usually pretty responsive. Steve, the owner, is a great guy and very down to earth.

Great staff and communication Mod in Japan sales team kept me in the loop for backorders, order status, and gave me updates along the way. Item was delayed a few times, but that was held with manufacturer/shipper, not ModInJapan. Item shipped with next day shipping, came super quick when it started shipping. Everything looks good, no damage to item. Box has some small damage from shipping, but the protective shipping layers in the box protected my item. Thanks team Mod in Japan!

Wrong order sent to me and currently… Wrong order sent to me and currently waiting on email

Lexus RCF coilovers Steven got my order shipped the very next day and specified the proper coilover setting for my Lexus RCF. He even called my mechanic to explain the installation process.

Great product offerings Product was shipped in a timely manner. It was packaged accordingly to assure that it will not be damaged. Customer service was responsive throughout the quotation process and gave a reasonable pricing quote.