I had great customer service regarding an error in parking days I made a parking reservation and ended up with the wrong number of parking days. I left a message regarding the error and a day later, my parking stay was adjusted to the correct number of days. I also received a call from the parking office letting me know that they had corrected the initial parking days error that I made. I thought that was great customer service.

convience easy registration; ease of parking at hotel with shuttle service great. conveinient locations for parking near airport. However, on the return trip the shuttles stopped at 5pm and a taxi head to be utilized costing an additional 15$ to go less than 1 mile. There is also an increase of cost to park during holiday times.

Shuttle pick up disaster Everything went smoothly on drop off but return was disasterous. I called the number stamped on my receipt and it went to voice mail that wouldn't accept the message as "mail box full" then hung up on me. This happened twice while we waited a total of 45 minutes for shuttle that was surposed to circle every 15 minutes. When I finally called the hotel desk they said I was on "wrong level, need to go upstairs to different door to wait". I was never told of change in shuttle route when we dropped off car. Waited in freezing weather for an hour. Unacceptable performance. Could have been avoided with clear communications from clerk on day of drop off. Will not use this service again.

Great location with regular shuttle… Great location with regular shuttle service. The check-in check-out process was a bit quirky, with use of a gate generated ticket rather than a scan of the AirportParkingInc receipt QR code. One has to figure that out on your own when passing through the unmanned gate. But the price and location compensate for that.

I’ve never had any problem with airport… I’ve never had any problem with airport parking Inc. and I have appreciated their lower prices. But noticed a very large 33 to 40% high can price is that necessary? I have recommended you but that being lower anymore you may be hurting yourself.