Christopher Caicedo
GBThe only opportunity The only opportunity your company has is to provide a tracking number automatically whether you have a current account OR not. As you may know you have to have an account to get a tracking number. As an anxious and excited customer I had to call in to get an ETA which I would prefer not to have to do. Other than that the product, customer service and timeliness were all great! Well done SeaDek
Adam
GBThe piece delivered is the wrong size The piece delivered is the wrong size. Fortunately it's larger than described, so I'm going to figure out how to cut it, but I expected it to be the size advertised on the website, I mean, that's kind of a critical part of the description. When I emailed SeaDek they said to cut it. Not the end of the world, but below expectations.
Andy Shobert
GBI decided to install my own SeaDek⦠I decided to install my own SeaDek flooring in lieu of a company doing it for me. Mainly due to me not wanting my boat away from my garage. The experience was GREAT. The customer service was impeccable. Constant communication through the whole process which made me feel really comfortable in doing business with them. Of Course, this is my first time dealing with this type of product and we made quite a few errors in template process, but it didn't matter. The folks at SeaDek wanted my project to be perfect and allowed as many revisions as needed to get it right. I just installed my SeaDek and it looks fabulous. I highly recommend SeaDek.
Capt Tony Zaderej
GBSeaDek upgrade on Regal boat SeaDek was an expensive OE upgrade on our 2022 Regal 36XO. It has several spots that are simply delaminating and bubbling in the center and a few corners that are rolling up. It is becoming a safety trip hazard. SeaDek does not warrant OE installations and tells me they made an adhesive change in 2023 but neither SeaDek or Regal will step up to correct this mess. It will cost several thousand dollars just to remove and clean the mess left behind. I do not recommend SeaDek or Regal.
Ernest
GBI installed the sea deck myself I installed the sea deck myself, the glue on the back allowed me to adjust the pc I was laying.The glue then tighten UP then YOU ARE NOT MOVING IT !! The one thing to know is when you measure and cut for some reason it shrinks about 1" both directions you have to stretch it back out glueing one side and pulling th other. had installed about 2 weeks absolutely no issues !