Captain Will Ourada- "Reel Therapy"
GBA-1 Sales & Service I thought I would get better service & pricing from a Marine outfitter if it were closer to my home town & state. Kodiak, Alaska. That wasn't the case. Neither Washington or Oregon state marine outlets could out preform Boat Specialists out of California..They got my new Achilles HB270-AL shipped out to my freight forwarder with a couple of days. I got my raft in 9 days it was awesome service. Raft arrived palatalized & packaged perfectly to prevent damage, and is holding air just like it should.
John Covington
GBFive star experience in all aspects! Not certain exactly how I found this company, but I am glad I did. I am mid-south and they are west coast. I was upgrading a fishing motor so I wasn’t a huge customer (buying a 20 hp motor) Their communication is absolutely superb. I had quite a few questions and they were all answered quickly and accurately. Their service folks are also top-notch. They recognized I needed a specific electric adapter for my new motor. Had they not done this, I would have an unusable motor on my hands. Every interaction was 10 out of 10.
Eric Akerlind
GBExcellent Customer Service Excellent customer service. The staff - every team member (at least 5) were respectful, helpful, and made sure I got what I needed and was satisfied. I can't say enough about your company and how they go out of their way for the customer. It's obvious that you care about your customers and want us back! Thanks so much.
Gregg Martenson
GBThis is the place to buy an outboard motor!… Awesome company shipped me an outboard motor. Excellent support with rigging questions and great price. Fast shipping from California to Washington state. Beautiful new Tohatsu 9.9 extra long shaft remote control kicker delivered right to my home. I highly recommend this seller and will purchase items from them again in the future. Thanks!
Hazzard, Frank
GBJenny Russell was an excellent… Jenny Russell was an excellent representative of Boat Specialist. She helped with the return and trade in of the LSI on the HB 240LX. She did a great job and made the whole process easy. She put the customer needs paramount within the peocess. Good Job Jenny!