I would rate Vivint Solar a 4.5 instead… I would rate Vivint Solar a 4.5 instead of a 3, but the system isn't running/connected yet, so we don't know how well it actually works yet. But, the guys were excellent: knowledgeable, intelligent, fastidious, accomplished, and a great team that worked very well together and appear to have done excellent work. Time will tell if they earn a 4.5 or not.

As a former employee of this company As a former employee of this company, I can tell you they don’t care about the end product of the job only the number. If your roof has bad paper, too bad ! Will it pass inspection? nope. theres a whole list of other things this shady business does but the main thing is the treatment of employees, they literally fired a guy who wasn’t a brown nose for getting off the roof and let a legit drug addict keep his job after falling off with a roof with no rope. the panels are trash also, there are so many things to say about this garbage but not enough time.

Vivint Sucks!! Go with Solar City! I gave one star because I couldn't rate lower! I have been dealing with Vivint for over a year now with a system that has had more down time than it's been working. This is before we had the issue of extended paperwork delays, installation techs fist fighting in my driveway, and all of the trash that they left behind. Save yourself time and frustration..., go with another solar company!

Disappointed time & time again Vivint Solar has disappointed us time and time again. If there was a way to get out of the loan for it, we would discontinue service ASAP. First, the install was not done properly and they are arguing that it's our problem to fix. Their tech nailed something into our wiring which is causing a fire hazard that they won't fix. They're saying we have to prove it. This will require ripping out the ceiling. The lights were working perfectly before the install and went out after solar was installed. It took MONTHS to even get someone to respond to us after we escalated the case. Still, no help, no resolution. We have also been paying $125 per month and the offset has been only $48 on average. We're basically paying MORE for the solar rather than realizing any savings. There is no way to see what your monthly offset is in billing either, which requires extra work to call and ask what was generated. It's a total racket....at least in our experience.

Paying utilities AND solar now Signed up in may.. we are at mid-October and are still waiting on the inspection so we can get hooked up. Our rep quit so we have no one advocating for us as our local solar installer drags their feet and flakes on us multiple time. Now we are paying for utilities AND solar at the same time. We regret signing up. Don’t do it.