Bought the 10 drive lifetime USB… Bought the 10 drive lifetime USB Security. Stopped working after 4 drives (tab comes up saying I used my 10 drives limit). Tried to contact company through their web-site and direct email - got NO REPLY. So, obviously, no customer support as they advertise. It's a great product - but once you buy it your on your own.

After buy a software and have a problem… After buy a software and have a problem there is not any solution for me so i can´t use the software again. Bad company, bad service.

Good software Good software. Works well.

very usful program easy to use -

Watch out for Free Folder Locker's Password Reset Process and Lack of Communication for Cancellations I paid for 2 years of annual subscriptions to Folder Locker when I never wanted it. I was using the free version in 2021 to secure confidential files. I wasn't aware that the only opportunity to add a recovery email was the first time the software ran, because when I forgot my password a year later and went to reset it, there was no option to do so. I had to purchase the full subscription version, the only other way to reset the password in order to get access to my folder back. I then tried to cancel the subscription. Their process is to email in to do so. My email was never acknowledged. Then I was charged again this year for a second round of the subscription. I immediately contacted them to refund the charge and cancel, as I had tried to do the year before. They accused me of lying about trying to cancel the first time and did not provide a refund on the second charge. I have the email trail. Atrocious customer service. Folder Locker the free version works pretty nice though. Just never forget your password!