Overall great first time cruise, but be aware for racism on board from other sailors Overall, the service was pretty good, and I was impressed by the options for food choices, activities and entertainment, but I wish the crowd of people were less racist; the Extra Virgin experience threw us off for our last day. We come on vacation to have fun and relax, not to be profiled and made uncomfortable by racist guests. This is something to look into. I would also like to say a big Thank you to Maria, who I was on the phone with before I got on the ship because I was running late due to my flight being delayed. I was able to get there in the nick of time. She sent an urgent email to the terminal crew and informed them we were running late. She stayed on the phone with me and offered encouragement while I panicked about missing the cruise. It was really appreciated, and it's something I will always remember. Thank you, Maria. You were really appreciated, and you are the real MVP. I appreciate all the help. Thanks for helping me create my first cruise experience.

Pulled a scam the day after the cancellation period One day after the full cancellation period they decided to remove an entire country from the itinerary based on their own feedback. They offered everyone on board $11 in sailor loot for the inconvenience and that's it! After getting real feedback they changed their stance within 12 hours. These people will do everything they can to ruin your vacation

Sexual advances from a Crew member with no action taken.. Similar to the review posted by Michael Healy on 14th March my partner too was hit on by a staff member called Dion J***** who propositioned her for sex. Again, similarly to the other review left by Michael it was reported to VV customer services but they have done nothing at all. Absolutely appalling.

"Embarking on Elegance: A Rock Star's Journey Aboard Virgin Voyages' Scarlet Lady, Where Dreams Set Sail" Embarking on the Virgin Voyages Scarlet Lady was like stepping into a dream where every detail was tailored to perfection. From the moment I set foot on the ship, I knew this was going to be the best cruise I've ever experienced. The Rock Star status is not just a title; it's a passport to an elevated world of luxury and exclusivity that I will always choose when cruising with Virgin Voyages. The vast array of cuisine on board was a culinary odyssey, a testament to the ship's commitment to gastronomic excellence. With over 20 eateries, each dish crafted by Michelin-starred chefs, the flavors were as diverse as they were delightful. From the sizzling Korean BBQ at Gunbae to the sophisticated ambiance of The Wake's steak and seafood, every meal was an adventure in itself. But what truly made the trip unforgettable was the concierge service provided to us Rock Stars. My assigned concierge was the epitome of professionalism and warmth, ensuring every aspect of my journey was seamless and enjoyable. Her attention to detail and genuine care for my preferences turned a great vacation into an extraordinary one. In summary, the Virgin Voyages Scarlet Lady isn't just a cruise; it's a celebration of style, comfort, and indulgence. With Rock Star status, the journey transcends the ordinary, offering a taste of the good life that's simply irresistible. I can't wait for my next voyage with Virgin Voyages, where I know I'll be treated to another round of impeccable service, exquisite dining, and memories to last a lifetime.

Cancelled our booked cruise, no customer service since Cancelled our booked cruise, after emailing and emailing and finally contacting via social media... they emailed us with an offer of a replacement cruise but since then we have had nothing but radio silence (we have followed up with them multiple times) to see what our options are. Moral of the story... don't book anything with Virgin Voyages