Booked hotel yesterday.It says no… Booked hotel yesterday.It says no pre-payment needed.As soon as I entered bank details I been charged in full.Sent couple of emails no replays. All looks good but its impossible to reach anyone at this stage.Its new platform so customer service should be first class. reference WF26M9 Update.Customer service great, especially Emma. There is still some bugs which needs to be fixed !

worth the money the add-on for the browser can save you some money and the prices shown by location can get you some savings as well if you use a VPN. Only this free add-on worth some money if you travel 2-3 times per year. I subscribed recently to the premium version 12$/year and they have some sections for travel hackers where you set the airport and will get some offers. Looks good so far! Support would need to get better as they are not so responsive but let's hope for the best.

I've saved €329 in just a few clicks Ok so it was pretty simple - I've opened AirBnB website and launched Ratepunk's extension on my google chrome, I've browsed through some apartments I'd like to stay in and, with Ratepunk's "price offer" feature, automatically sent offers to the hosts asking for a better price, and in like 15 minutes I've received offers from the hosts with reduced price for the stay. Managed to negotiate from €855 to €526, meaning €329 savings in 15 minutes. €1 of Ratepunk subscription saved me €329 in 15 minutes, ROI of 32800%. And it's only my first booking :) Crazy useful!

I purchased a hotel that supposed to… I purchased a hotel that supposed to have ldeferred payment term. Purchased the stay and got Charged in full.. Tried writting to they "Imediate response chat" and have not received a response in 9 hours :)

Disappointing experience Poor website structure, very poor customer service and the story is: Was excited to try this as picked it up from Tadas Burgaila's interview. The first impression was great, found a better deal on price etc. The second step is to pay for it and here we go glitch in their system payment can not be processed. Thought ok, **** happens - took a screenshot and sent it to support received apologies and a link to go and pay and ended up paying £80 more than the best price... Back to support again and the words are "Thank you for your email and for noticing the issue. The conversion to some of the currencies was not working, so our developers' team will fix this issue. From what we can see, the price you paid for your reservation is fair and correct." Wow company that has to find you the best price says you paid FAIR price by overpaying £80... So very disappointing experience, Would be 1 star, but the extension on Chrome works fine so upped it a little.