I had to move to a UK company after… I had to move to a UK company after they accidently loaded someone elses data into our live site. Nothing i could do, no one was interested at bamboo and no one was interested outside of bamboo, as they are not an EU company. Nothing I could do, leason learned. Worst part is, we noticed at 8am, but because of the time difference no one was there to support is until around 2pm UK time. We have now moved to a UK supplier whilst the software isnt as nice, at least I feel my data is safer.

BambooHR Personalized Service The personalized experience I have when speaking and working with a team member from BambooHR makes my day. Their team has assisted our company in assuring we get the best out of the HRIS customized to our company's needs.

Unfortunately Bamboozle not the answer Yea since we’ve started with these people my pay check is similar to a Ferris wheel. I used to receive it every other Wednesday between 5:38 - 5:42 pm. Every single time. With Bamboozle, it’s Thursday morning, Friday morning or afternoon. Heck even at 2:46 am one time. So I call and of course they won’t tell me anything I’m not the contact person so. All these companies use every excuse to not help people. Their favorite word is unfortunately…….

Easy & Pretty, but the Worse Bamboo is easy to use and looks pretty, but their customer support is the absolute worse. When I ask a question, they ask me to read an article or it just gets bounced around from person to person and does not actually get resolved. Or they attempt to resolve it but ask you first to answer 15+ questions. We are using the advantage package, which you would think covers everything since it costs $450 USD per month. But you have to pay extra for performance management. There is no option to bulk download all your employee data you would have to do it person by person. So once you enter the data in their system good luck getting it out. If I knew all this before I joined I would have gone with another HRIS system.

My company uses this soft for HR… My company uses this soft for HR purposes (for all enployees). It's doing the job but the UI is very simplistic, it looks like a blog from early 2000'. Some HR features are missing so we have to use another soft to compensate for it, and now we pay twice the amount we used to pay when we were using one of their competitor. Nonsense.