Excellent travel agents and agency Excellent listening skills and follow through from the agents. I was able to check all cruise lines for value and merits- and book a cruise all in one phone call. Agent helped me see deck plans and detail information on how to pick my room and cruise.

Alissa is a very knowledgeable agent Alissa was very helpful setting up our latest cruise to Alaska. She was very patient and answered all of my questions. She is a very professional agent and knows her business.

Cruises.com will NOT give you best rates!!!! Booked a cruise almost 2 years in… Booked a cruise almost 2 years in advance on Cruises.com & when on my reservation with Royal Carribean it showed rate dropped $100 pp. I called right away & lady at Cruises.com said she checked with Royal Carribean & rate was actually higher. I double checked again & still said same cruise same time in same room was $100 pp cheaper. Lady wouldn’t give me reduced rate. I don’t even think she called. Terrible customer service!!!! Company doesn’t standing by what they say if rate drops will always get lower rate.

As always, best cruise company As always, Kathy Asher who's soooo patience and kind; always returning my phone calls; thank you! The best company to book your cruise with!

Eric answered all our questions Eric answered all our questions. He was understanding when we changed cabins and even stayed over time to help us get the best deal which expired that day.