Mike Ritchie
GBYour flight nurse quickly recognized a… Your flight nurse quickly recognized a problem with the initial transport of my sister from Memorial Hermann Pearland, TX hospital. This prevented her from being placed in an unsafe situation in our home. The hospital case worker did not inform us of the equipment necessary to care for her and was reluctant to allow us adequate time to find a facility near our home that could meet her needs. Your Chief Flight Coordinator, Matthew Butler halted the flight and informed us, on a holiday of our rights to not be forced by the hospital into moving my sister prematurely. For that we are eternally grateful. Everyone on your team was extremely caring, courteous, understanding and professional. You are definitely our Angels.
Sharon Hanson
GBAngel MedFlight - Amazingly wonderful professionals On Thursday October 19, 2017 an amazing group of people helped develop and execute a plan to transport my recently paralyzed 20 year old Nephew from Charleston SC to West Orange NJ. This review is a public THANK YOU to all the folks at Angel MedFlight who made this happen. Superior service form the minute we picked up the phone. Bless your loving hearts: Vesna, Jenn, Timothy, Anthony, John H and Josh.
Christine Serfin Vollertsen
GBDani and Amelia were absolutely amazing… Dani and Amelia were absolutely amazing and provided a wonderful experience under stressful circumstances. They took excellent care of my husband and made sure that he was as comfortable as he could be during the entire transport. They are highly capable and clearly very experienced and I would recommend them to anyone who needed these type of services. Thank you!!!
Rebecca
GBWhat a disaster I made the reservation two and a half months before our moving date. My son is very ill with severe MECFS. There was no other way to get him from our home in California to our new one in Massachusetts. One day before the scheduled flight they called us to say there was NO plane for us, sorry. Three hours later and after much arguing, they said, oh, another company’s plane could take us but couldn’t take our service dog. In the midst of moving day, packers in and out, and giving the house a final clean, I had to scramble madly and include the help of several friends to find the only cargo line and flight that could take our dog within four hours of our new home, buy a different kind of crate than angelmed flight had required, at a cost of three thousand dollars and much anguish. The flight coordinator was very defensive throughout, seemed to think leaving us without a flight at the last minute was no problem, and even threatened that I might not be able to accompany my son on the flight ( who can’t survive without my care!). All in the name of “patient safety”! The flight itself and crew ( not angelmedflight) were terrific, although instead of the promised “ our town airport to destination’s town airport”, we had a two hour ride in an ambulance to a larger city. Extremely stressful experience and would not recommend them EVER. Now, two weeks later, I want to add that, on the last day before our flight, after having paid them with a check ( and right before they informed me they had no flight for us !) They insisted that I take a trip to the bank to wire them the money since they said the check had not yet arrived. I did so, and then a week after the flight, discovered by checking my bank statement, that they had DOUBLE BILLED me, cashing my check after I’d wired them the money directly. 🤬
Marcy Mills
GBMy son was in an accident in Indiana … My son was in an accident in Indiana on June 18,2021 while working on pipeline.Tyler lost his leg and hip.After 3 weeks at UI,a wonderful team from Angelflight,took us home to Mississippi,where my son could start his rehabilitation.I wish I could personally thank each one of those men who took took such good care of my son Matthew Tyler Feldman and got us home to Jackson,Ms.Angel flights "Angels" Thank you!💕Marcy Mills