Don't book tour with take tours Oh, if you want to get an unnecessary, annoying feeling from traveling, then go ahead choosing this company, they will give you a chance to experience the worst travel agency ever! Take Tours is an online platform helping some brick and mortar travel agency to sell tours. Therefore, anything that happened when you are on tour with a different company, Take Tours can't do anything to help. All they say is wait and after that, sorry. Lol, I just wish I did some research in reading reviews before choosing tours from this website. Beware!

Company changed the itinerary during my… Company changed the itinerary during my trip without notifying me. When I inquired about this they simply replied that Lassen (sub-contract company) made a change, despite what was on their website when I paid. I've made a formal complaint, but so far nobody responded. They also removed my review from their website! Taketours lies about their tour packages and refuses to admit it!

Worst travel experience Tour guide and bus driver not cooperative. Too many additional charges. Too much time spent traveling with very less time for actual sightseeing. Not worth the money. This tour is definitely not for non-Chinese tourists. Most of the restaurant stops are at Chinese restaurants. Hotels are away from the main city and even breakfast has to be purchased. At Buffalo airport, few passengers left and the driver and guide did not check if the luggage storage door was closed. The door was left open and everyone's luggage started falling out on the freeway!!! Thankfully, nothing was lost but many bags were badly damaged. Guide was pretty unapologetic about this. Worst experience and would definitely not recommend Taketours.

Never again We thought it was a great deal but it was a horrible experience. Our tour guide was rude and hard to understand in English - He showed up 45 minutes late on the first day, then literally got into a screaming match with another tourist on the bus we was awkward and unprofessional to say the least. They also charged us almost double the RRP for tickets so if you do end up on one of these tours, do NOT buy tickets for optional activites through them! Buy them yourself at the ticket counter. We also spent almost the whole time on the bus - they allowed us 25 minutes at the Grand Canyon after spending 5 hours getting there, and about 30 minutes total at Yosemite. A huge disappointment and not at all worth the cheap price.

NEVER AGAIN | taketours.com is a scam Horrible company, terrible experience. Trust me, you don't want to use taketours services. I saw the bad reviews before but didn't take them seriously. I booked the Woodbury Commons tour for me and my girlfriend. The bus was suppose to pick us up at 08:00. We waited from 07:30 to 08:45. However, it did not show up. What's more, the customer service hasn't replied to my refund request. THEY ARE SCAMMERS.