Scam website This is a scam, avoid this website and business.

Caution!!! This site is out there!! The owner runs another online store named Cobalt Corporate Travel Please stay away. This owner will herts your account. Because lots of item descriptions are BULLSxxT. Same refund policy, same T&C, and the same upgrade resource they get. And almost the same website layout to put trustpilot widget to show how reliable they are! Now it's too late to change anything of them, I have used google cached and Wayback machine to backup two websites. Caution!!! This site is out there!! Keep away form that S C A M site. Please be aware that the owner runs another similar online store at awardandtravel.com

HORRIBLE HORRIBLE. STAY AWAY. COMPLETE SCAM. I unfortunately was scammed into this service. Paid for a full year received about 3 months upgrade and their response was nothing. It’s complete BS. NEVER EVER USE

SCAM SCAM SCAM What they advertise on their site is NOT what you receive. And when you call the airline to request an upgrade, you’re told that you don’t qualify. They are DBA various entity names, no one responds to email or picks up the phone, and 100% of the “TrustPilot” reviews on their website are fake. Shut these guys down!

Pretty much a scam Originally purchased a 12 month Delta Platinum Medallion upgrade back in December of 2022. I was actually able to get the upgraded status for the first 3 months, but then suddenly around April (or potentially earlier, maybe March) my status mysteriously disappeared. Early May is when I really noticed this because I have a flight coming up soon and tried to contact them to see what they could do about it. They have this particular line/guarantee on their website "If your status ever disappears during the time in which we guaranteed it would be in your account, you are eligible to receive a full refund AND 50% off any future order." Over 24 hours and zero response leads me to believe that they've since abandoned all "support" since it looks like they've created another site " joindeluxe " offering the exact same scam. Like others have mentioned, they "claim" to have a bunch of 5 star reviews from trustpilot, but NONE of those reviews show up here. Stay away from this website as well as the other one " joindeluxe " that claims to be independent of this one.