Watch Out! Booking Cancellation because of payment methods Got canceled two times in a row such a bad experience!

I have a spa in Marina del Rey I have a spa in Marina del Rey, Ca . Before I changed to booker I had mangomit . I regret every day of my life changing the company. Booker system is the most horrible and most stressful system you can have. My card reader never works and my clients are getting so upset when they are making the payment bc I’m making them to wait for me to charge them. They sent me a second card reader and doesn’t work same problem than the old card reader not only that I’m paying 3.50% to charge people manually without the card reader. My company is losing so much money because of that. They said my internet was too weak so I upgraded my internet to a better speed and we still have same issues we had. spectrum technician come down to check everything and now in my spa he said everything runs perfectly and the Internet and they test the speed and everything works great. They told me there’s nothing to do anymore and they believe it’s a problem with the system. I asked them that I want to leave the company bc of all the issues with their system and they said I can’t bc of my 12 months contract. They have not done anything no discount or anything for all the issues with the system. My receptionist wants to leave our company bc she’s tired and frustrated trying to fix this on the phone with the technician. Im losing so much money with this company I upgraded my internet i have the most expensive plan with them $545 a month and only 30% of what I’m paying works. They promised you so many things don’t believe in what they say. There are many good companies offering a good service with better system than this and cheaper. I only hope to break my contract or finish with this nightmare with this company.

I am very satisfied I am very satisfied with the conciergerie service and especially Mark. I had a very great price for my trip. I had to change my flight at the last minute and mark was very responsive and mange the change swiftly. I would book again for sure!

No reply Sent inquiry upon receiving sponsored post on IG, no reply. Sent an e-mail reminder 2 days later, no reply….

Lost 2000+ USD - No tickets They couldn't issue a ticket, they cancelled last minute and now they are not responding to my return requests. Over 2000 USD lost. Unfortunately it seems like they are scammers.