No costumer service during… No costumer service during pandemic?!!!! When we need help they are not there to help!!!!! People can work from home!!! Airlines cancel flights and no refund because of Despegar policy!!! We all should sue despegar!!!!

TRANSPARENCY PLEASE TRANSPARENCY PLEASE! Why hide extra fees, just include all, taxes, resort fees, etc. Do not make the user have to read all the fine print to find additional fees, easy as listing price, taxes, and additional resort fees, and finally indicate grand total.

USE THIS AGENT AT YOUR OWN RISK!!!!!!!!!! ABSOLUTELY, DO NOT TRUST SITE!!!! NO CUSTOMER SERVICE THAT SPEAKS ENGLISH. IF YOU MAKE A SINGLE MISTAKE ON THE RESERVATION, YOU PUT YOURSELF A RISK OF LOSING YOUR MONET.

Overall everything was right except… Overall everything was right except that at the check out I was not able to change the method of payment.

The worst They do not return the money or pay the hotel. They do not resolve or respond. Automatic messages only. They abandon customers. A shame. Deleted. Missing