Very bad experience My partner lodged a lost bag claim within 2 hours of finding out the bag did not arrive. Even provided copies of the airline's report along with all other details supplied by the airline. This company rejected the claim because we didn't provide the airline case number, even though we advised that the airline did not provide a case number until the following day. 3 days later, the airline delivered the lost bag, but we still continue to receive automated 'courtesy' emails from Blue Ribbon stating that nothing has changed. Thank goodness the airline fixed the issue, because it appears that this company wouldn't.

My bag didn't arrive in my Layover My bag didn't arrive in my Layover. It was actually, a stop, with a day of shopping and then Check in with another airline. I reported to Blue Ribbon Bags who told me within 1 hour that my bag was booked to my home (as I had asked at the airport) with a flight number. They are amazing, the airport said "our systems aren't working" and the airline's app "don't recognize that report number". I'll buy this service every time again, it was just 5 bucks, crazy!

SCAM!!!!!!!!! SCAM!!!! Stay away!!!!!!!!!!!!!!!!! They are bunch of scammers acting as a company. They come up with stupid reason to avoid giving compensation. I am surprised how these travel companies are promoting them??? They lie to you that your bag is found and arrived at the the airport of your destination and they "close the case" and ask you to continue conversation with your airline as if they have done their part of the job. It's a complete lie, I checked with airline and my suitcase was still in another country. My bag was found after 3 months by the airline itself. Anyways, this company is not real and stay away! Someone who has a lawyer should sue them honestly for fooling people big time.

Horrible experience This was a suggested insurance to add to the IndiGo flight to Delhi when I purchased my ticket. When by bag was lost by IndiGo, I couldn’t file a claim, even though within 24 h since the flight landed. Because IndiGO did file a PNR report when bag is missing but didn’t give me any 10-digits file reference number requested by Blue Ribbon. I called the IndoGO, I demanded that number, got angry, stressed - no result.. they don’t provide it. Apparently both companies are a scam and they collaborate suggesting people insurances which don’t accept claims without the file reference numbers… it’s a mafia . Stay away

I recently traveled from the US thru… I recently traveled from the US thru Canada on my way to Manila Philippines for my retirement. Much to my dismay Air managed to loose my luggage for the connecting flight. I filed a claim with Blue Ribbon Bags and in less than 10 hours they were able to locate and confirm that my luggage was found at the Manila Airport, of course it came on A later flight than the one I was on. This service to me was well worth the 10 or so dollars I spent. I HIGHLY recommend them for anyone traveling especially outside of the Continental United States.