I was charged an additional $20 on top… I was charged an additional $20 on top of advertised taxes and fees. The advertised room rate was $119. The taxes and fees showed total of $133. I was charged $153. What was that for? I called to get that refunded from Hotels One and they don't answer their customer service line. I won't book another hotel / B&B with this website. Very Deceptive.

The flowing reservation process The clear information, beautiful picture and detail room rates made my decision to choose Wallhouse very easy. The reservation process was streamily easy. The scheduling process easily flowed from one question to the next, without losing the information or the page.

Huge fees hidden until last step. The enormous "tax and service recovery fee", which changed a room that cost under $300 into one that cost almost $400, did not show until the very end of the booking process. This is a despicable practice. The hotel itself, and another booking site I commonly use, charge only $30. Also, like many other reviewers, I thought I was booking directly with the hotel. Fortunately my fare and the huge fee were refunded, but I would never book through this site again and urge others to steer clear.

Booking a room on the website was easy Booking a room on the website was easy. I like the way I saw a breakdown of cost per night. Also that you can cancel for free if necessary.

Everything that was required to…reserve a quality room. Everything that was required to complete the reservation was organized and the "flow" of information needed was perfect (in other words the "flow" was room to reserve, followed by name and address and payment information.