
Jim Sharp
GBBait and Switch Booked online with cheapfares and got an email with their bookingnumber, saying they would be processing my payment and I would receive another email with the airline e-ticket and confirmation. Started getting phone calls saying my fare was no longer available and offering more expensive options. A CLEAR CASE OF BAIT AND SWITCH. Do not do business with cheapfares AKA asap.

Louise
GBI worked with Shea and she was… I worked with Shea and she was wonderful. She walked me through the whole process and followed up to be sure all went well. I was able to contact my usual airline (frequent flyer) and get miles for this trip as well as select our seats. The whole experience was great. Many thanks to Shea for all her help to this new comer to Cheapfares.

HK
GBCheap fares.com MISLEADING! Cheap fares.com is more like misrepresentation of the Spirit airlines with a twist of Manipulation!. BEWARE! Horrible experience! I was not able to get on my flight because spirit said 2 late to check in your bag that I already paid an extra charge with cheap fares. Spirit airlines said you need 2 hours prior to this short trip Frontier requires 1 hour for boarding where spirit requires 2 . Then Calvin neglected to inform me it was too late by the time I got my boarding pass.only hours before my flight! They are more concerned on how your gonna pay for the checked in bag than explain the rules or tell you detail pertinent info! & kept asking me for my Visa! Never informed me! I have never flown spirit, & will never do so again! Cheapfares Initially booked with a 356.77 charge as Zac placed a courtesy “hold” for 1 hour. than said that’s fine call bk in 30 min to confirm than low & behold it went up another 100.00! What hold?! They LIE! They asked to speak w the spirit airline staff and Spirit said NO! We don’t talk to 3rd party companies, they’re typically misleading & do absolutely NOTHING TO make it right! The airline told me to stay away from them lots of problems with them! & Still NO Resolution! Got stuck paying an addition 99.00 to rebook ticket for tomorrow. End up missing my friends birthday party! They couldn’t even adjust the price or credit me anything for the inconvenience !Clearly spirit airline is NOT on the same page with this phony company that reals you in to take your money! Stick with booking directly w the airlines and SAVE yourself a headache! & loss of money!!! I do NOT recommend this company I should’ve known based on how unprofessional they answer their phone! Indian based company with no compassion! Vultures! My ticket that should’ve been 356 round trip end up costing me 656! Nearly doubled!!! Do yourself a favor & STAY AWAY! THIS IS BAD BUSINESS!