Alice
NLFraudolent I bought a ticket for an event organized by Wonderlandhotels on May14th in Amsterdam, only 1 week before the date of the event. The ticket was 100€ per person. The day before the event the Hotel sent an email claiming that because of Corona Effects they had to cancel the event for an indefinite period of time and they never sent instructions about money refound. I tried to contact them but of course they disappeared. They just wanted to cash in, they let me book my spot just one week before the event but they knew already that the event won’t have take place at all.. This event is not a kind of event you organize in just one week and just a day before you realize you can’t afford it.
Hanne Christensen
DKFraudelent Same Story Booked and Paid for 2 nights in London, Paid via Paypal Booking was cancelled, claim via Paypal was too late. Money lost. Refund promised in 2011- as of today - No refund.
Lynne
GBDo Not Use One of my agents books a stay for a family and paid almost $8000.00, Wonderland hotels then cancelled reservations and still has not refunded the clients. They say in 2011, I have an attorney working on this
Henrik Jørgensen
DKWonderland Hotels; WATCH OUT ! I booked an overnight stay in Germany, 1. July-2010, the reservation was for August 2010. Reply and confirmatiom with voucher; do not worry and all kind of words telling me that everything was okay. 4. August, the day before leaving, I received an email telling me that the booking was cancelled due to problems in the hotel booking system, and that I would have my refund within 10 days. I wrote to them again on 17. August, and the reply was that I would receive my refund in 2011! It is nothing but fraud, and I have asked the fraud management in my bank, to get my refund. If I do not get it here, I will take it to the EEC.
Ansem
FRThieves I made a reservation for an hotel in Dublin but the price was not the same when I go on the site and after so I cancelled it.And now I wait for the refund of my money,it's been three months .They pretend their bank have a problem and I can't have my money back,but when you haven't what you want,are we not supposed to have our money back?? not for wonderlandhotels.com.If you want to reserve an hotel fly from this site